At a Glance
- Tasks: Engage with suppliers to gather account statements and build strong relationships.
- Company: Join a dynamic team at apexanalytix, a leader in supplier relations.
- Benefits: Enjoy competitive pay, flexible remote work, and wellness initiatives.
- Other info: Great career growth opportunities and a focus on personal development.
- Why this job: Make an impact while developing your skills in a supportive environment.
- Qualifications: Fluent in German, with customer service experience and a knack for detail.
The predicted salary is between 30000 - 40000 £ per year.
The Supplier Relations Specialist is responsible for calling to obtain accounts receivable statements from our client's suppliers that reflect up-to-date account transactions. The Supplier Relations Specialist plays a vital role in communication and relationship building with our client’s suppliers, capturing outstanding transactions not yet processed by our client.
Location is remote within the United Kingdom; German Fluency (Written and Verbal) is required for this role.
The Work:
- Calling suppliers to obtain accounts receivable statements: Successfully contacting assigned suppliers using Auto-dialer technology.
- Maintain phone etiquette standards; adherence to professional communication during inbound/outbound phone calls and emails with each supplier.
- Validate existing supplier contacts inside databases and source new supplier contacts during phone calls to enlarge supplier database.
- Locate new phone numbers and emails to reach suppliers having incomplete contact information; alternative research through internal/external resources.
- Deliver all received supplier responses in a timely manner to Account Review Team.
- Utilization of UiPath bot application to send on-demand emails.
- Consistent and timely follow-up with suppliers until a statement is received; at minimum every five (5) business days or the supplier provides a response that is satisfactory.
- Completion of assigned projects ahead of established deadlines.
- Timely re-contact of suppliers for an updated statement when the previous statement date has expired.
- Documentation of supplier communication in database for real-time updates.
- Achieving weekly and monthly individual targets assigned.
The Must-Haves:
- German language fluency is required; both written and verbal.
- Two (2) years of customer service, accounting/business related experience.
- Experience contacting suppliers/customers by email and phone.
- An associate’s degree in accounting, business administration, or equivalent; bachelor’s degree is preferred.
- Relevant experience will be considered in lieu of education.
- Adept at prioritising duties in a fast-paced environment.
- Strong attention to detail.
- Excellent teaming skills with the ability to work productively in a team setting.
- Demonstrated ability to read and comprehend various account statements.
- Outstanding verbal and written communication skills for communicating with internal and external customers.
- Proficiency in the use of Internet and MS Office (Excel, Word, Outlook) software applications.
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones.
apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
Remote Supplier Relations Specialist employer: Apexanalytix
At apexanalytix, we pride ourselves on being an exceptional employer that values our associates as the cornerstone of our success. With a strong focus on employee growth through our Mentor Program and comprehensive training resources, we foster a collaborative work culture that encourages personal and professional development. Our competitive benefits, including the BeWell@apex initiative, ensure that you and your family have the support you need to thrive, making this remote role in the UK not just a job, but a meaningful career opportunity.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Supplier Relations Specialist
✨Tip Number 1
Get comfy with your phone! As a Supplier Relations Specialist, you'll be making loads of calls. Practise your phone etiquette and communication skills to ensure you come across as professional and friendly. Remember, building relationships is key!
✨Tip Number 2
Stay organised! Keep track of your calls, responses, and follow-ups in a neat way. Use tools like spreadsheets or apps to manage your supplier contacts and deadlines. This will help you stay on top of your game and meet those targets!
✨Tip Number 3
Brush up on your German! Since fluency is a must, make sure you're comfortable with both written and verbal communication in German. Practise common phrases and industry jargon to impress your suppliers and get the job done efficiently.
✨Tip Number 4
Apply through our website! We want to see your application and help you land that role. Make sure to highlight your relevant experience and skills that match the job description. Let's get you started on this exciting journey together!
We think you need these skills to ace Remote Supplier Relations Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supplier Relations Specialist role. Highlight your experience in customer service and any relevant skills, especially your German fluency, as this is a must-have for us.
Showcase Your Communication Skills:Since this role involves a lot of communication with suppliers, emphasise your verbal and written communication skills. Give examples of how you've successfully managed relationships in previous roles to show us you can handle this aspect well.
Be Detail-Oriented:Attention to detail is key in this position. In your application, mention specific instances where your attention to detail made a difference, whether it was in tracking communications or managing accounts.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at Apexanalytix
✨Brush Up on Your German
Since fluency in German is a must for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play scenarios that might come up during supplier calls. This will help you feel more confident and articulate during the actual interview.
✨Know Your Numbers
Familiarise yourself with key metrics related to accounts receivable and supplier relations. Be prepared to discuss how you’ve successfully managed targets in previous roles. This shows that you understand the importance of meeting goals and can handle the pressure of achieving them.
✨Demonstrate Your Communication Skills
Since the role involves a lot of communication with suppliers, be ready to showcase your verbal and written communication skills. You could prepare examples of how you've effectively resolved conflicts or built relationships in past positions. This will highlight your ability to maintain professionalism in all interactions.
✨Show Off Your Tech Savvy
The job mentions using Auto-dialer technology and UiPath bot applications, so it’s a good idea to brush up on these tools. If you have experience with similar technologies, be sure to mention it. If not, do a bit of research to show your willingness to learn and adapt to new systems.
