At a Glance
- Tasks: Deliver exceptional beauty and massage treatments while creating memorable experiences for guests.
- Company: Join the warm and welcoming team at Apex Hotels in Edinburgh.
- Benefits: Structured training, friendly environment, and opportunities to shine in your role.
- Other info: Enjoy a dynamic role with a focus on teamwork and personal growth.
- Why this job: Be part of a team that values individuality and creates joyful moments for guests.
- Qualifications: HNC in beauty therapy and customer service experience required.
The predicted salary is between 9.9 - 12.1 £ per hour.
Why join Apex Hotels? You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Casual Spa Therapist in Edinburgh Waterloo Place Hotel. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.
Role Overview:
Apex Hotel's Spa offers a diverse menu, including beauty, massage and the use of ESPA products. We are currently looking for a Casual Spa Therapist to assist the Spa with busy periods. As a Casual Spa Therapist, you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. You will deliver exceptional customer service through the delivery of health and beauty treatments and customer care, and you will also promote the spa products and services. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
Joining the dedicated Spa department, you will:
- Conduct treatments to an exceptional degree, following Apex Brand Standards at all times
- Ensure reception and relaxation areas are clean, tidy and welcoming, as well as fully stocked
- Handle enquiries in person, via telephone and email
- Process bookings and payments
- Maintain and clean all equipment to an effective operational level
- Meet required standards of service delivery within the spa (Efficiency, Accuracy, Customer Care) with an emphasis on exceeding customer satisfaction and loyalty
- Provide a tailored service towards individual clients
- Be responsible for working unsupervised
About you:
As a Casual Spa Therapist, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Spa Therapist.
With this in mind, we are looking for a Spa Therapist who:
- Can deliver excellent standards
- Holds a genuine desire to provide a Warmer Welcome to our guests
- Has experience of working in a customer facing role
- Holds a HNC in beauty therapy
- Has excellent level of English - written and oral
- Previous experience of working within a Spa environment is desirable
Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
Casual Spa Therapist in Edinburgh employer: Apex Waterloo Place Hotel- Edinburgh
Apex Hotels is an exceptional employer that fosters a warm and inclusive work environment, making you feel valued from day one as a Casual Spa Therapist at our Edinburgh Waterloo Place Hotel. With a strong emphasis on individuality and personal growth, we offer structured training to enhance your skills while promoting a culture of teamwork and genuine care for both guests and staff. Join us to create memorable experiences in a vibrant setting where your contributions truly matter.
Contact Details:
Apex Waterloo Place Hotel- Edinburgh Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Spa Therapist in Edinburgh
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Apex Waterloo Place Hotel- Edinburgh and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Spa Therapist in Edinburgh
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Apex Waterloo Place Hotel- Edinburgh that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Apex Waterloo Place Hotel- Edinburgh.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Apex Waterloo Place Hotel- Edinburgh get a sense of who you are beyond your experience!
How to prepare for a job interview at Apex Waterloo Place Hotel- Edinburgh
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Apex Waterloo Place Hotel- Edinburgh and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
