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- Tasks: Assist in providing excellent food and beverage service across various hotel facilities.
- Company: Join Apex Hotels, a family-oriented company that values trust, passion, and teamwork.
- Benefits: Enjoy 29 days holiday, gym access, employee discounts, and a competitive pay rate.
- Why this job: Be part of a fun team, develop new skills, and create memorable guest experiences.
- Qualifications: No specific experience required; just bring your personality and willingness to learn.
- Other info: Structured training provided, with opportunities for recognition and career growth.
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Food and Beverage Assistant in London. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- In-house company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date
- £200 referral bonus when your friends or family join the team
- Contributions to a pension plan
- Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Critical Illness & Life Assurance cover
Starting your Journey: As a Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!
Joining the dedicated Food and Beverage department, you will:
- Be involved in a varied role, working across bar, restaurant, conference and room service facilities
- Greet our guests when they arrive with a friendly hello and your infectious smile
- Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
- Gain knowledge of our menus offerings and food and alcohol standards
- Receive 'on the job' and distinct Food and beverage training
- Begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant
With this in mind, we are looking for a Food and Beverage Assistant who:
- Can deliver excellent standards
- Uses initiative
- Has a customer service attitude
- Has the ability to multi-task and organise a variable work load
- Provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey. If you are interested, click apply. We look forward to hearing from you!
Food & Beverage Assistant employer: Apex Temple Court Hotel
Contact Detail:
Apex Temple Court Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with Apex Hotels' values and culture. When you understand their emphasis on trust, passion, friendliness, and teamwork, you can showcase how your personality aligns with these values during any interactions.
✨Tip Number 2
Engage with current employees or alumni from Apex Hotels on platforms like LinkedIn. This can provide you with insider knowledge about the work environment and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to demonstrate your customer service skills in real-time scenarios. Think of examples where you've successfully handled guest inquiries or resolved issues, as this will highlight your ability to create a welcoming atmosphere.
✨Tip Number 4
Show enthusiasm for learning and development opportunities. Mention your eagerness to participate in the structured training programme they offer, as it reflects your commitment to growing within the role and contributing positively to the team.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Apex Hotels is looking for in a Food & Beverage Assistant. Highlight your passion for food and drink, customer service skills, and ability to multi-task.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job requirements. Emphasise any previous roles in hospitality or customer service, and showcase your attention to detail.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how you embody the family values of Trust, Passion, Friendliness, and Teamwork that Apex Hotels promotes.
Showcase Your Unique Personality: In both your CV and cover letter, let your personality shine through. Apex Hotels values individuality, so don’t hesitate to express what makes you unique and how you can contribute to their team culture.
How to prepare for a job interview at Apex Temple Court Hotel
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they relate to the role of a Food and Beverage Assistant.
✨Demonstrate Customer Service Skills
Since this role is all about providing excellent service, prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to create a welcoming environment and solve guest enquiries efficiently.
✨Research the Company Culture
Familiarise yourself with Apex Hotels' family values of Trust, Passion, Friendliness, and Teamwork. Be ready to discuss how you embody these values and how they align with your own work ethic.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations in a busy food and beverage environment. Think about scenarios where you had to multi-task or resolve issues quickly, and be prepared to share those experiences.
