At a Glance
- Tasks: Install, maintain, and troubleshoot desktop computers and software remotely.
- Company: Join a dynamic tech team in a fully remote role based in London.
- Benefits: Flexible work schedule, competitive pay, and opportunities for growth.
- Other info: Work independently with a focus on high standards and customer satisfaction.
- Why this job: Make a difference by solving tech issues and supporting users every day.
- Qualifications: 2+ years of experience in desktop support and basic knowledge of Linux and networking.
The predicted salary is between 24300 - 29700 £ per year.
Job Details
- Role -
- Desktop Support Engineer (L2)
• Type
- Full Remote
- Base Location –
- London, UK (EC2A 3NP)
• Duration
5 months +
• Start Date
- ASAP
- Work Schedule : (Remote)
- Schedule 1 : Tuesday – Saturday
Schedule 2 : Sunday – Thursday.
Timings : 6 AM to 2 PM UK time
Top Must-Haves
- 2+ years of relevant experience
- Basic Linux, Networking and server background (nothing to deep, just basic understanding)
- Bachelor’s Degree (more experience would substitute)
Description
- This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems.
- Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance.
- Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware.
- Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment.
- Experience supporting Macintosh OS X (10.4 & upwards) desirable.
- Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level.
- Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking.
- Self motivated with the ability to work independently with minimal supervision.
- Ability to maintain Customer Focus, stay motivated and be proactive.
- Insist on the highest standards from self and others.
- Good verbal and written communication skills.
- Good attention to detail and organizational skills.
- Must be able to safely lift up to 50 lbs.
- Microsoft MCSA/MCSE desirable.
- Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA.
- BS Degree in computer science or combination of education and relevant experience.
Thanks.
Desktop Support Technician in Slough employer: Apex Systems
Apex Systems is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the financial services sector. Employees benefit from comprehensive professional development opportunities, a supportive culture that values analytical thinking, and the chance to work on cutting-edge projects involving risk analytics and regulatory compliance. Located in a vibrant area, the company promotes a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Technician in Slough
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
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✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Apex Systems that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Desktop Support Technician in Slough
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Apex Systems, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Apex Systems can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Apex Systems will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Apex Systems
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Apex Systems. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Apex Systems.
