At a Glance
- Tasks: Lead complex ERP programmes and manage client relationships across global environments.
- Company: Join a people-first organisation focused on ERP transformation.
- Benefits: Remote work, global exposure, professional development, and competitive compensation.
- Other info: Enjoy a flexible work-life balance and clear career progression opportunities.
- Why this job: Shape major ERP transformations while advancing your career in a collaborative environment.
- Qualifications: Experience in ERP implementation, strong leadership, and stakeholder management skills required.
The predicted salary is between 59400 - 72600 £ per year.
ERP Practice / Engagement Manager
📍 Location: UK, Spain, France, Ireland, or Italy (Remote)
📋 Reports to: Managing Director
About the Role
We're looking for an experienced ERP Practice / Engagement Manager to lead the successful delivery of complex ERP programmes and managed services engagements across global client environments.
This role sits at the heart of our ERP business, bringing together client stakeholders, delivery teams, and strategic partners to ensure programmes are delivered successfully, relationships are strengthened, and commercial objectives are achieved. You will play a key role in shaping delivery excellence, driving client satisfaction, and supporting the continued growth of our ERP practice.
Key Responsibilities
Project & Programme Management
- Lead the ERP Project Management Practice, overseeing governance across global ERP implementations and transformation programmes.
- Manage and mentor Project Managers and Project Coordinators while providing leadership across key client engagements.
- Ensure alignment between onshore leadership, offshore delivery, and client teams on scope, timeline, and quality. .
- Apply appropriate methodology (Agile/Waterfall/hybrid) per engagement and enforce PMO discipline (status reporting, change control, stage gates).
Client Engagement
- Act as a trusted advisor and senior point of contact for key client stakeholders.
- Lead governance meetings, executive reviews, service reviews, and escalation management.
- Provide clear visibility of programme performance, risks, financial status, and delivery outcomes.
- Support account growth by identifying opportunities within existing client relationships and partnering with commercial teams.
- Proactively manage client expectations to ensure high levels of satisfaction and long-term partnership success.
Vendor Management
- Required experience building relationships with ERP software vendors and third-party implementation/service partners.
- Leverage strong Infor ERP expertise to support regional vendor engagement and collaboration.
- Oversee contract and SOW delivery, commercial discussions, and issue resolution.
- Negotiate and manage vendor commitments to ensure successful client outcomes.
Managed Services & Offshore Delivery
- Oversee offshore managed service and delivery teams, ensuring performance against SLAs, KPIs, and quality standards.
- Provide leadership, coaching, resource oversight, and escalation support across offshore teams.
- Drive operational consistency through standardised delivery processes, reporting, and tool adoption.
- Identify and mitigate delivery risks related to resourcing, communication, capacity, and service performance.
Candidate Profile
Required
- Proven experience delivering large-scale ERP implementation programmes and ERP managed services.
- Strong experience managing offshore and/or nearshore delivery teams.
- Demonstrated success managing senior client stakeholders in complex, multinational environments.
- Strong commercial awareness and vendor management experience.
- Excellent leadership, communication, and stakeholder management skills.
- PRINCE2, PMP, Agile, or equivalent programme/project management certification.
Preferred
- Experience supporting clients across the UK and Europe.
- Strong knowledge of the Infor ERP ecosystem.
- Additional European language skills (Spanish, French, or Italian).
- Background within a systems integrator, consultancy, or ERP services organisation.
Why Join Apex?
At Apex, you'll join a people-first organisation where you'll have the opportunity to shape major ERP transformation programmes while advancing your own career.
We offer:
✅ Remote working and travelling opportunities
✅ Exposure to global enterprise clients and transformation programmes
✅ Ongoing professional development and training
✅ Clear career progression within a growing international business
✅ Collaborative, multicultural teams across Europe and beyond
✅ A strong focus on wellbeing, flexibility, and work-life balance
✅ Competitive compensation and locally aligned benefits packages
Ready to lead impactful ERP programmes and help build the future of our ERP practice? We'd love to hear from you!
ERP Practice / Engagement Manager in Liverpool employer: Apex Systems
Apex Systems is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the financial services sector. Employees benefit from comprehensive professional development opportunities, a supportive culture that values analytical thinking, and the chance to work on cutting-edge projects involving risk analytics and regulatory compliance. Located in a vibrant area, the company promotes a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land ERP Practice / Engagement Manager in Liverpool
✨Tap into SAP Communities
Join online forums and communities dedicated to SAP ERP systems, like ASUG or SAP Community. Getting involved can help us understand current trends, gain insights, and even make valuable connections that might lead us to our next big opportunity!
✨Focus on Industry-Specific Networking
Attend industry-specific meetups, conferences, or webinars focused on SAP and ERP systems. Meeting professionals in person or virtually can set us apart and give us a chance to showcase our passion for this sector!
✨Polish Your SAP Skills
If you haven't already, consider getting certified in SAP modules relevant to your desired role. Not only does this boost our credibility, but it also opens doors to networking opportunities with fellow SAP professionals who might know about full-time openings at Apex Systems.
✨Check Out Apex Systems Directly
Keep an eye on Apex Systems’s career page for openings, especially for roles that match our skill set. Applying through their website can sometimes give us a better shot at getting noticed than going through job boards.
We think you need these skills to ace ERP Practice / Engagement Manager in Liverpool
Some tips for your application 🫡
Highlight Your SAP Experience:When applying for the ERP Practice / Engagement Manager role at Apex Systems, make sure your CV shines with any direct experience you have using SAP ERP systems. If you've completed any relevant projects, list them out and emphasise the outcomes you achieved – this will show us that you can hit the ground running!
Showcase Relevant Certifications:Certifications are a big deal in the SAP world. If you've earned any SAP-related qualifications, like SAP Certified Application Associate, don’t be shy about listing them prominently. They can really set you apart and prove your commitment to mastering the tools we use at Apex Systems.
Tailor Your Cover Letter to Us:In your cover letter, take the time to explain why you're specifically drawn to this role at Apex Systems. We love seeing candidates who are genuinely interested in our mission and how you can contribute to our team with your skills in SAP ERP. Make it personal – it helps us get to know you better!
Be Clear About Your Availability:Since this is a full-time position, clearly state your availability in your application. If you have any specific start dates in mind or you're flexible, let us know! It helps us get a better picture of how soon you could join our team at Apex Systems.
How to prepare for a job interview at Apex Systems
✨Brush Up on SAP Modules
Make sure you're well-versed in the specific SAP modules relevant to the role at Apex Systems. Study the functionalities and configurations of the modules they've listed in the job description, as you'll likely face technical questions about them.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills during the interview. You might be asked to solve a scenario involving data analysis or reporting, so think about past experiences where you’ve extracted valuable insights from SAP data.
✨Know Your Integration Points
Since SAP ERP often interacts with various other systems, brush up on how these integrations work. Be prepared to discuss your experience with middleware tools or connecting different modules—this knowledge can set you apart from other candidates.
✨Show Enthusiasm for Continuous Learning
In a full-time role, you'll be expected to keep your skills sharp as SAP continually evolves. Express your eagerness for ongoing training and projects where you've taken the initiative to further your understanding of new SAP technologies.
