At a Glance
- Tasks: Install, maintain, and troubleshoot desktop systems while providing top-notch support.
- Company: Join a dynamic team in a fully remote role based in London.
- Benefits: Flexible work schedule, competitive pay, and opportunities for growth.
- Other info: Work independently in a supportive environment with a focus on high standards.
- Why this job: Make a difference by solving tech issues and enhancing user experiences.
- Qualifications: 2+ years of experience in desktop support and basic knowledge of Linux and networking.
The predicted salary is between 22950 - 28050 £ per year.
Job Details:
- Role - Desktop Support Engineer (L2)
- Type: Full Remote
- Base Location – London, UK (EC2A 3NP)
- Duration : 5 months +
- Start Date : ASAP
Work Schedule : (Remote)
Schedule 1 : Tuesday – Saturday
Schedule 2 : Sunday – Thursday.
Timings : 6 AM to 2 PM UK time
Top Must-Haves:
- 2+ years of relevant experience
- Basic Linux, Networking and server background (nothing to deep, just basic understanding)
- Bachelor’s Degree (more experience would substitute)
Description:
- This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems.
- Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance.
- Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware.
- Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment.
- Experience supporting Macintosh OS X (10.4 & upwards) desirable.
- Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level.
- Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking.
- Self motivated with the ability to work independently with minimal supervision.
- Ability to maintain Customer Focus, stay motivated and be proactive.
- Insist on the highest standards from self and others.
- Good verbal and written communication skills.
- Good attention to detail and organizational skills.
- Must be able to safely lift up to 50 lbs.
- Microsoft MCSA/MCSE desirable.
- Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA.
- BS Degree in computer science or combination of education and relevant experience.
Thanks.
Desktop Support Technician in City of London employer: Apex Systems
Apex Systems is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the financial services sector. Employees benefit from comprehensive professional development opportunities, a supportive culture that values analytical thinking, and the chance to work on cutting-edge projects involving risk analytics and regulatory compliance. Located in a vibrant area, the company promotes a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding careers.
