At a Glance
- Tasks: Provide exceptional customer service and support throughout the sales process.
- Company: Leading UK supplier of ventilation products with a focus on teamwork and growth.
- Benefits: Competitive salary, uncapped bonuses, 25 days leave, and career development opportunities.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a growing business that values professionalism and teamwork while making a real impact.
- Qualifications: Strong communication skills and a customer-focused approach; HVAC experience is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Job Description
VENTILATION SUPPLIES SALES
Job Description
- Internal Sales Executive
- Reporting To: Branch Manager
Our clients are one of the UK's leading suppliers of ventilation products, specialising in the supply and distribution of fans, ducting and associated HVAC products.
Our continued growth has been built on delivering exceptional customer service, developing strong relationships and employing people who share our commitment to doing things properly.
Every employee contributes to our success and plays an important role in maintaining the high standards our customers have come to expect.
Purpose of the Role
The purpose of this role is to provide an exceptional level of customer service by supporting customers throughout the sales process, ensuring enquiries, quotations and orders are handled professionally, accurately and efficiently.
Working closely with customers, suppliers and colleagues, the Internal Sales Executive contributes to the overall success of the branch by delivering the standards expected.
Key Responsibilities
The responsibilities below represent the principal duties of the role and are not intended to be exhaustive.
- Customer Service
- Respond promptly and professionally to telephone and email enquiries.
- Develop trusted relationships with customers to encourage repeat business and long-term relationships.
- Fully understand customer requirements and recommend suitable products that best meet their needs
- Deliver an exceptional customer experience throughout the sales process.
- Ensure customers are kept informed of progress and delivery times.
- Sales Administration
- Prepare accurate quotations.
- Process customer sales orders efficiently and accurately.
- Raise purchase orders with suppliers.
- Monitor orders through to completion.
- Maintain accurate customer records and documentation.
- Supplier Liaison
- Liaise with suppliers regarding pricing, stock availability and deliveries.
- Resolve supplier queries promptly and professionally.
- Build positive working relationships with suppliers.
- Branch Support
- Support the day-to-day operation of the branch.
- Work collaboratively with colleagues.
- Maintain high standards of organisation and housekeeping.
- Contribute positively towards branch performance.
- Development of the Role
- Proactively following up quotations to maximise quote conversion.
- Recording customer feedback.
- Contacting new account customers.
- Supporting dormant account development.
- Identifying opportunities to increase customer spend by understanding customer projects and future requirements.
- Assisting with key account development.
- Supporting branch sales initiatives.
- As the business continues to grow, responsibilities may evolve to reflect operational requirements, individual strengths and career development opportunities.
Skills & Experience
Essential
- Excellent communication skills.
- Professional telephone manner.
- Strong organisational skills.
- Working accurately within a fast- paced environment whilst managing multiple priorities
- Good IT skills.
- Customer-focused approach.
- Positive attitude and willingness to learn.
Desirable
- Experience within the HVAC industry.
- Internal sales or trade counter experience.
- Construction or merchanting experience.
- Experience using order processing or ERP systems.
- Full training will be provided to candidates who demonstrate the right attitude, commitment and willingness to learn.
- Personal Attributes
- Be enthusiastic and reliable.
- Demonstrate professionalism at all times.
- Take pride in delivering excellent customer service.
- Work effectively as part of a team.
- Take ownership of your responsibilities.
- Be willing to learn and continually develop.
- Maintain high standards of accuracy and attention to detail.
- Demonstrate honesty, integrity and accountability.
Expectations of the Role
- Deliver outstanding customer service.
- Work accurately and efficiently.
- Communicate professionally with customers, suppliers and colleagues.
- Take ownership of your responsibilities.
- Support your colleagues and contribute positively to the branch.
- Follow Company procedures and policies.
- Demonstrate a positive attitude and strong work ethic
Every employee has a responsibility to uphold the principles in the way they carry out their role each day.
This includes
- Delivering exceptional customer service.
- Maintaining high standards of accuracy and attention to detail.
- Responding promptly and communicating effectively.
- Taking ownership of customer enquiries and following them through to completion.
- Building positive relationships with customers, suppliers and colleagues.
- Supporting the success of the wider team.
- Demonstrating professionalism, reliability and a positive attitude.
- Career Development
Our clients are committed to developing their people.
We recognise that every employee has different strengths, ambitions and potential.
Wherever possible, we support career development through training, coaching and opportunities for progression within the business.
Flexibility of Role
Whilst this Job Description outlines the principal purpose and responsibilities of the role, responsibilities may be reviewed and adjusted over time to reflect:
- Individual strengths and development.
- Branch requirements.
- Operational priorities.
- Business growth.
- Opportunities to improve efficiency and customer service.
- Our aim is to ensure that employees are able to contribute where they add the greatest value, supporting both their own development and the continued success of the branch and wider business.
- Salary & Benefits
We offer
- Competitive salary.
- Uncapped branch profit bonus scheme.
- 25 days annual leave plus Bank Holidays.
- Workplace Pension Scheme.
- Employee Assistance Programme.
- Bright Exchange employee benefits.
- Free parking.
- Company workwear where applicable.
- Equipment required to undertake the role.
- Reimbursement of authorised business expenses.
- Working Hours
- Monday to Friday
Why Join?
We are committed to creating a positive working environment where individuals are supported, recognised and encouraged to develop their careers.
If you are looking to join a growing business that values professionalism, teamwork and exceptional customer service, we would be delighted to hear from you.
Job Description Review
This Job Description outlines the principal purpose, responsibilities and expectations of the role at the time of issue.
It is intended to provide a clear understanding of the position but should not be regarded as an exhaustive list of every duty or responsibility.
This Job Description should be read in conjunction with the employee's Contract of Employment, Company Handbook, Company Policies and the Storm Charter.
The Company reserves the right to review and amend this Job Description from time to time to reflect changes in business needs, operational requirements, organisational structure or legislative requirements.
Where appropriate, any significant changes will be discussed with the employee.
Employees are expected to undertake any other reasonable duties that are consistent with the nature, level and purpose of the role.
Benefits
- Company pension
- Health & wellbeing programme
- On-site parking
- Work Location: In person
- #J-18808-Ljbffr
Sales Executive in Essex employer: Apex Search and Selection Limited
Join a forward-thinking company in Newbury that values its employees through a supportive work culture and a commitment to professional development. With competitive salaries, a car allowance, and a comprehensive benefits package, we prioritise your growth and well-being while fostering an environment that encourages collaboration and innovation in the field of Quantity Surveying.
Contact Details:
Apex Search and Selection Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Essex
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Executive at Apex Search and Selection Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Apex Search and Selection Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Executive in Essex
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Apex Search and Selection Limited:When writing your cover letter, make sure to tailor your message specifically for Apex Search and Selection Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Apex Search and Selection Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Apex Search and Selection Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Apex Search and Selection Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Apex Search and Selection Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
