At a Glance
- Tasks: Plan and coordinate pump service engineers for maintenance and installations.
- Company: Leading manufacturer of rotating electrical machinery and pumps with over 20 years of experience.
- Benefits: Salary between £30k - £35k, pension, private healthcare, and 25 days annual leave.
- Why this job: Join a dynamic team and ensure efficient service delivery while making a real impact.
- Qualifications: Experience in scheduling and liaising with engineers; strong planning and communication skills.
- Other info: Permanent role with excellent career growth opportunities in a supportive environment.
We are currently recruiting for a Pump Service Scheduler on behalf of a leading manufacturer of rotating electrical machinery and pumps across the UK and internationally. Established over 20 years, they provide their services to a range of sectors including government, education, FM, rail, marine and many more.
As the Pump Service Scheduler you will be responsible for planning, scheduling, and coordinating the daily activities of pump service engineers to ensure efficient delivery of maintenance, repair, and installation services while meeting customer, safety, and contractual requirements. This is a permanent position working Monday to Friday, 40 hours per week. The salary is paying £30k - £35k per annum depending on experience. Perks include pension, private healthcare and 25 days annual leave + bank holidays.
Responsibilities
- Plan and schedule pump service engineers for breakdowns, preventative maintenance, installations, and emergency call-outs
- Optimize engineer routes, workload, and travel time to improve efficiency
- Coordinate on-call rotas, overtime, and emergency response coverage
- Schedule planned maintenance visits in line with service contracts and SLAs
- Act as the primary point of contact between customers and pump service engineers
- Allocate jobs based on engineer skill set, certification, and availability
- Communicate job details, changes, and priorities clearly to engineers
- Liaise with customers to confirm appointments and access requirements
- Coordinate with procurement and suppliers to ensure parts and equipment availability
- Align engineer schedules with spare parts delivery and workshop repairs
- Support planning for major overhauls, shutdowns, and project works
- Track job progress, completion times, and engineer utilization
- Monitor SLA performance, response times, and backlog
- Prepare daily reports
- Maintain accurate job records in CMMS / service management systems
- Update schedules, work orders, and service histories
- Support invoicing by ensuring job completion data is accurate
- Ensure scheduled work complies with safety requirements and site rules
- Verify engineer certifications and training requirements are current
Skills & Attributes
- Experience in a similar role.
- Experience liaising with engineers and booking them into jobs.
- Pump maintenance / M&E knowledge would be beneficial.
- Excellent planning, coordination, and time-management skills.
- A team player with a high level of self-motivation and organisational ability.
- Excellent interpersonal, written and verbal communication skills.
- Competent in the use of computers and data handling including Microsoft Office systems.
Scheduler in Bristol employer: Apex Resourcing Solutions Ltd
Contact Detail:
Apex Resourcing Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your planning and coordination skills, as these are key for a Scheduler role.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest. We love seeing enthusiasm and initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in scheduling and service delivery.
We think you need these skills to ace Scheduler in Bristol
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Pump Service Scheduler and help you tailor your application to highlight your relevant experience.
Show Off Your Skills: When writing your application, don’t hold back on showcasing your skills! Mention any experience you have with planning, scheduling, or liaising with engineers. We want to see how you can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so let that shine through in your writing!
Apply Through Our Website: Once you’ve polished your application, head over to our website to submit it. Applying directly through our site ensures that your application gets to us quickly and efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Apex Resourcing Solutions Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Pump Service Scheduler. Familiarise yourself with planning and scheduling tasks, as well as the importance of optimising engineer routes and workload. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Scheduler, you'll be the main point of contact between customers and engineers. Prepare examples of how you've effectively communicated job details and changes in previous roles. Highlight your interpersonal skills and how they can help maintain strong relationships with both customers and team members.
✨Demonstrate Your Organisational Skills
Bring along examples of how you've successfully managed multiple tasks or projects simultaneously. Discuss your time-management strategies and how you prioritise tasks to meet deadlines. This will reassure the interviewers that you can handle the fast-paced environment of scheduling pump service engineers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and any specific challenges the scheduling team faces. This shows that you're not only interested in the role but also keen on understanding how you can contribute to their success.