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- Tasks: Join a team ensuring iconic vehicles meet world-class standards through inspections and technical support.
- Company: Be part of a legendary brand transforming classic vehicles into masterpieces.
- Benefits: Enjoy a dynamic role in modern facilities with long-term potential and overtime opportunities.
- Why this job: Experience variety in challenges and contribute to automotive artistry in a supportive culture.
- Qualifications: Hands-on experience with vehicle builds, strong mechanical knowledge, and excellent communication skills required.
- Other info: Flexible working hours and potential for overseas travel included.
The predicted salary is between 35200 - 52800 £ per year.
Join a Legacy of Perfection as a Product Experience Service Technician
Location: Nr Daventry, Northamptonshire
Contract Basis: Ongoing (Inside IR35) Initial Contract to Perm.
Pay: In the region of GBP44,000 per annum, dependant on experience.
Do you have a passion for performance, precision, and pushing the boundaries of automotive craftsmanship? Join an iconic name in reimagined classic vehicles and become part of a team where every detail matters, and excellence is a daily pursuit.
At a state-of-the-art aftersales workshop in Northamptonshire, you ll play a key role in supporting the ownership journey of globally admired vehicles. From pre-delivery inspections to in-field technical problem-solving, this role offers variety, challenge, and a front-row seat to automotive artistry.
Why Join?
- Legendary Craftsmanship: Be part of a brand revered for transforming classic vehicles into rolling masterpieces.
- Dynamic Role: Tackle a wide variety of technical challenges no two days are ever the same.
- Modern Facilities: Work in a purpose-built, premium-grade facility that reflects the quality of the vehicles.
- Supportive Culture: Join a team that values innovation, problem-solving, and team spirit.
- Long-Term Potential: Ongoing contract with the possibility of progression and permanent opportunities.
Your Role as a Product Experience Service Technician
This isn t your average workshop role. You ll be a key part of the Product Experience team, ensuring each vehicle meets world-class standards before, during, and after client delivery.
Key Responsibilities:
- Perform final pre-delivery inspections and ensure safe vehicle loading for shipment.
- Provide remote and in-person technical support to clients post-delivery.
- Diagnose and resolve warranty issues locally and potentially on-site with clients globally.
- Conduct inbound inspections and carry out service, upgrade, and warranty work on multiple models.
- Execute dynamic road tests and full vehicle preparation before client return.
- Log all service data, defects, media evidence, and time allocations for engineering feedback and invoicing.
- Collaborate closely with quality and engineering to drive continuous improvement.
Who We re Looking For
You\’re a technician with passion, precision, and versatility someone who takes pride in solving complex problems and delivering an exceptional client experience.
The Ideal Service Technician Will Have:
- Extensive hands-on experience with whole vehicle builds and strip-downs.
- Strong knowledge of mechanical systems; experience with electronics and trim is a bonus.
- Background in motorsport or high-end vehicle servicing is highly advantageous.
- Familiarity with alignment equipment, diagnostic tools, and A/C systems preferred.
- Excellent communication and organisational skills client interaction is part of the job.
- Confidence in solo fieldwork and public speaking when representing the brand.
- IT proficiency to update digital service tickets and defect reports.
- Flexible approach to working hours and travel including overseas trips when required.
Hours & Pay:
- Hours: Monday Thursday (07 15), Friday (07 30). Overtime available.
- Pay: GBP44,000 per annum, depending on experience.
Ready to Make Your Mark?
If you re driven by craftsmanship, excellence, and a desire to work with some of the most iconic vehicles in the world this is your opportunity to join the Product Experience Service Technician team. Apply today and a member of our team will be in touch. All applications are handled in strict confidence.
Key Skills:
Service Technician / Warranty Support / Whole Vehicle / Vehicle Diagnosis / Vehicle Strip & Rebuild / Porsche / Aftersales / Classic Vehicles / Motorsport / Trim & Mechanical
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Service Technician - Product Experience employer: Apex Resource Management
Contact Detail:
Apex Resource Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician - Product Experience
✨Tip Number 1
Familiarise yourself with the brand's history and their approach to craftsmanship. Understanding their legacy will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Service Technician.
✨Tip Number 3
Prepare for technical questions by brushing up on your knowledge of mechanical systems and diagnostic tools. Being able to discuss your hands-on experience confidently will set you apart.
✨Tip Number 4
Showcase your problem-solving skills through examples from your past work. Be ready to discuss specific challenges you've faced and how you overcame them, especially in high-pressure situations.
We think you need these skills to ace Service Technician - Product Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automotive craftsmanship, particularly any hands-on work with vehicle builds and diagnostics. Emphasise your problem-solving skills and any experience in high-end vehicle servicing or motorsport.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for performance and precision in the automotive industry. Mention specific experiences that demonstrate your ability to tackle technical challenges and deliver exceptional client experiences.
Highlight Technical Skills: In your application, clearly outline your technical skills, including familiarity with diagnostic tools, mechanical systems, and any experience with A/C systems. This will show that you have the necessary expertise for the role.
Showcase Communication Abilities: Since client interaction is part of the job, include examples of how you've effectively communicated in previous roles. Highlight any experience in public speaking or providing technical support to clients, as this will be crucial for the position.
How to prepare for a job interview at Apex Resource Management
✨Show Your Passion for Automotive Craftsmanship
Make sure to express your enthusiasm for classic vehicles and automotive artistry during the interview. Share specific examples of your experiences that highlight your passion for performance and precision in your work.
✨Demonstrate Technical Knowledge
Be prepared to discuss your hands-on experience with vehicle builds, diagnostics, and repairs. Highlight any familiarity with mechanical systems, electronics, and diagnostic tools, as these are crucial for the role.
✨Emphasise Problem-Solving Skills
Since the role involves tackling a variety of technical challenges, be ready to share instances where you've successfully diagnosed and resolved complex issues. This will showcase your ability to think critically and adapt in dynamic situations.
✨Prepare for Client Interaction Scenarios
As client interaction is a key part of the job, practice how you would communicate technical information clearly and effectively. Consider role-playing potential scenarios where you provide support or explain technical details to clients.
