At a Glance
- Tasks: Lead internal sales operations and support customer enquiries in a dynamic technical environment.
- Company: Join a forward-thinking company focused on engineering and industrial solutions.
- Benefits: Competitive salary, performance bonuses, and opportunities for professional growth.
- Other info: Be part of a supportive team culture with excellent career advancement potential.
- Why this job: Make a real impact by optimising sales processes and enhancing customer experiences.
- Qualifications: Experience in technical sales or internal sales within engineering or manufacturing.
The predicted salary is between 54000 - 62000 £ per year.
Salary: £54,000 per annum OTE: Up to circa £60,000–£62,000
Location: Warwick
Contract: Permanent
Hours: Monday to Thursday, 7:30am–4:15pm and Friday, 7:30am–2:45pm
Role Summary
We are recruiting for a Technical Sales Manager to lead internal sales operations, support component sales growth and ensure customers receive a best-in-class service. Working across technical industrial markets, with a focus on motion control, power transmission, automation, machinery upgrades and engineered solutions the successful candidate will have strong technical understanding and knowledge of these systems. This is a commercially focused internal sales role, suited to someone who can understand industrial machinery, customer processes and application challenges and who can manage sales processes, support key accounts, improve systems and provide structure across pricing, CRM, purchasing and sales order activity.
Role & Responsibilities
- Take responsibility for internal sales operations, supporting the smooth running of customer enquiries, sales activity and order processes.
- Lead the optimisation and effective use of the CRM system, ensuring accurate customer, pipeline and sales information.
- Support the development of commercial controls, with a focus on improving sales order processes and future ERP/SAP-based automation.
- Monitor sales and commercial performance using key metrics, preparing reports and updates for senior stakeholders.
- Develop and maintain product price lists and discount structures.
- Support the development of prospects and new business opportunities aligned to growth objectives.
- Oversee and support day-to-day activity on key existing customer accounts for component sales.
- Promote excellent customer service by understanding customer requirements and ensuring their needs are met.
- Oversee relationships with existing supply partners, including on-time delivery performance.
- Present sales updates, KPI data, successes and challenges during regular operational meetings.
- Create a positive team environment, supporting staff development, coaching and continuous improvement.
- Work closely with internal teams across sales, purchasing, warehousing and wider commercial functions.
Key Skills & Experience
- The Technical Sales Manager will need a strong background in internal sales, technical sales, commercial operations or key account support within an engineering, manufacturing, industrial or component-led environment.
- Proven experience in internal sales, technical sales, sales operations or key account management.
- Strong understanding of customer service, sales process management and commercial control.
- Experience working with CRM systems and using sales data to support decision-making.
- Ability to manage pricing, discount structures, customer accounts and sales reporting.
- Comfortable working with purchasing, warehouse and supply chain teams to support customer delivery.
- Strong communication skills with the ability to build relationships with customers, suppliers and internal stakeholders.
- Able to lead, coach and support a team while improving processes and performance.
- Commercially aware, organised and confident working in a fast-paced technical sales environment.
Candidate Profile
This Technical Sales Manager role will suit someone who is confident managing internal sales activity, supporting key customers and creating structure across sales processes, systems and commercial operations. You will be customer-focused, commercially aware and highly organised, with the ability to improve internal processes while supporting growth across component sales and key accounts. This is an excellent opportunity for a Technical Sales Manager looking to take ownership of an important internal sales function and play a key role in future business growth.
Technical Sales Manager employer: Apex Resource Management Ltd
Join a dynamic team in Warwick as a Technical Sales Manager, where you will thrive in a supportive work culture that prioritises employee development and collaboration. With competitive salary packages and a focus on continuous improvement, this role offers the chance to lead internal sales operations while working closely with innovative engineering solutions. Enjoy a fulfilling career path in a company that values customer service excellence and fosters a positive team environment.
Contact Details:
Apex Resource Management Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their market position and challenges they face. This will help you tailor your responses and show that you’re genuinely interested in the role of Technical Sales Manager.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience align with the job description. Highlight your technical knowledge and sales experience, and don’t forget to showcase your ability to improve processes and customer service.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure to follow up after applying to express your enthusiasm and keep your name fresh in our minds.
We think you need these skills to ace Technical Sales Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Sales Manager role. Highlight your experience in internal sales, technical sales, and any relevant commercial operations. We want to see how your background aligns with our needs!
Showcase Your Skills:In your application, don’t just list your skills—show us how you’ve used them! Whether it’s managing CRM systems or improving sales processes, give us examples that demonstrate your expertise and impact.
Be Customer-Focused:Since this role is all about providing top-notch customer service, make sure to emphasise your customer-centric approach. Share stories of how you've met customer needs and built strong relationships in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to shine in front of our hiring team!
How to prepare for a job interview at Apex Resource Management Ltd
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of motion control, power transmission, and automation systems. Be ready to discuss how these technologies apply to customer processes and application challenges. This will show that you understand the technical side of the role.
✨Master the Sales Process
Familiarise yourself with sales process management and CRM systems. Be prepared to talk about how you've optimised sales operations in the past and how you can bring that experience to the table. Highlight any specific metrics or successes you've achieved in previous roles.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous positions. Think about times when you went above and beyond to meet customer needs or resolved issues effectively. This will demonstrate your customer-focused approach, which is crucial for this role.
✨Be Ready to Discuss Team Leadership
Since this role involves leading a team, be ready to share your experiences in coaching and supporting staff. Talk about how you've created a positive team environment and improved processes in the past. This will show that you're not just a sales expert but also a great leader.
