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- Tasks: Provide top-notch customer service in French and support international clients.
- Company: Join a dynamic team focused on delivering exceptional customer experiences.
- Benefits: Earn £17.63 per hour with flexible working hours and a supportive environment.
- Why this job: Enhance your language skills while making a difference for global customers.
- Qualifications: Fluency in French and experience in customer service are essential.
- Other info: Temporary maternity cover with potential for future opportunities.
The predicted salary is between 14 - 17 £ per hour.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Location: Long Eaton
Type: Temporary Maternity Cover
Salary: £17.63 per hour
We are recruiting for an experienced French Speaking Customer Service Advisor, based in Long Eaton on a full-time contract basis. You will be required to be fluent in French and have experience in delivering excellent customer service whilst retaining and expanding the clients overseas customer and consumer base.
French Speaking Customer Service Advisor employer: Apex Resource Management Ltd
Contact Detail:
Apex Resource Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Customer Service Advisor
✨Tip Number 1
Make sure you brush up on your French! Practise speaking and listening to ensure you're confident during the interview. We want you to shine when discussing your customer service experience in both languages.
✨Tip Number 2
Research the company and its values. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested. Plus, it’ll give you a chance to highlight how your skills align with their goals.
✨Tip Number 3
Prepare some examples of how you've delivered excellent customer service in the past. We all love a good story, so think of specific situations where you went above and beyond to help a customer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace French Speaking Customer Service Advisor
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being a French Speaking Customer Service Advisor, make sure to highlight your fluency in French. Use examples from your past experiences where you’ve successfully communicated with French-speaking customers.
Tailor Your CV: We want to see how your skills and experience match the job description. Don’t just send a generic CV; tweak it to showcase your customer service experience and any relevant qualifications that fit the role perfectly.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Keep it engaging and personal. Tell us why you’re excited about this position and how your background makes you the perfect fit for our team.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Apex Resource Management Ltd
✨Brush Up on Your French
Since the role requires fluency in French, make sure to practice your language skills before the interview. Try to engage in conversations or even conduct mock interviews in French to boost your confidence and ensure you can communicate effectively.
✨Know the Company Inside Out
Research the company thoroughly. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare for Customer Scenarios
Think of examples from your past experience where you provided excellent customer service. Be ready to discuss how you handled difficult situations, resolved complaints, or went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might want to inquire about the team dynamics, training opportunities, or how success is measured in the position. It’s a great way to demonstrate your interest and gather valuable information.
