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- Tasks: Lead data-driven insights for global customer care and enhance performance metrics.
- Company: Join a dynamic team in a leading retail analytics firm.
- Benefits: Hybrid working, competitive pay, and opportunities for professional growth.
- Why this job: Make an impact by transforming data into actionable insights for global retailers.
- Qualifications: Strong analytical skills and experience with data visualisation tools like Tableau.
- Other info: Collaborative environment with a focus on innovation and continuous improvement.
The predicted salary is between 36 - 60 £ per hour.
Location: Whitley, hybrid working, 2 days in the office, 3 days WFH
Contract Type: 12-month contract Inside IR35
Rate: £ - £ per hour (Umbrella)
Role Overview
Our client is seeking a Senior Analyst within their Retail Prices Index Team for their site in Whitley. You will be responsible for the Business Performance Intelligence function within the Global Customer Care Team, enabling data-driven decision making across Parts and Accessories revenue performance and customer satisfaction.
Key Responsibilities
- Lead insight generation using data from 700 retailers globally, combining multiple data sources to identify trends, correlations and performance drivers at market and retailer level.
- Produce clear, actionable intelligence briefs for the RPI team using internal benchmarking tools.
- Own the development and governance of customer retention metrics, ensuring global consistency and continuous improvement as data capabilities evolve.
- Lead the development of RPI insight products, managing stakeholder feedback through the Ideas Hopper and ensuring delivery in collaboration with Systems and Data teams.
- Apply strong project management discipline to deliver enhancements on time and improve data product integration and user experience.
- Monitor and report on market-level performance trends and insights.
Skills Required
- Strong interpersonal and communication skills, with the ability to build effective relationships across global, cross-functional stakeholders and bridge technical and business teams.
- Proven experience translating customer needs and complex requirements into clear, actionable deliverables and customer-centric user stories.
- Results-driven and highly organised, with strong project management skills and the ability to plan, prioritise and deliver to deadlines.
- Strong business analytics capability, with experience analysing complex datasets to generate clear insights and recommendations.
- Advanced data visualisation skills, including the creation of high-quality Tableau dashboards with strong attention to design, usability and impact.
- Experience working with data management platforms such as BigQuery and Enterprise Data Warehouses (EDW).
This role is deemed inside of IR35. The Umbrella Pay Rate offered is inclusive of the Assignment pay rate, holiday pay and Apex Recruitment’s contribution towards Employer Costs.
RPI Senior Analyst in Reading employer: Apex Recruitment
Contact Detail:
Apex Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RPI Senior Analyst in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in data analytics or customer care. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to data analysis and project management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your data visualisation skills! Bring along examples of your Tableau dashboards or any other relevant projects to your interviews. This will not only demonstrate your expertise but also give you a chance to discuss your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace RPI Senior Analyst in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the RPI Senior Analyst role. Highlight your experience with data analysis, project management, and any relevant tools like Tableau or BigQuery. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention specific projects or achievements that relate to the job description.
Showcase Your Data Skills: Since this role involves a lot of data analysis, make sure to include examples of how you've used data to drive decisions in previous roles. We love seeing clear insights and actionable outcomes from your work!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Apex Recruitment
✨Know Your Data
Make sure you brush up on your data analytics skills before the interview. Familiarise yourself with the types of datasets you might be working with, especially those related to retail prices and customer satisfaction. Being able to discuss how you've used data to drive decisions in the past will impress your interviewers.
✨Showcase Your Project Management Skills
Prepare examples that highlight your project management experience. Think about times when you successfully delivered a project on time and how you managed stakeholder feedback. This role requires strong organisational skills, so demonstrating your ability to plan and prioritise effectively will be key.
✨Communicate Clearly
Since this position involves bridging technical and business teams, practice explaining complex concepts in simple terms. Use examples from your previous roles where you translated customer needs into actionable insights. Clear communication is crucial, so make sure you convey your thoughts confidently.
✨Visualisation Matters
If you have experience with Tableau or similar tools, be ready to discuss your approach to creating impactful dashboards. Bring examples of your work if possible, and explain how your visualisations helped stakeholders understand data better. This will show your attention to design and usability, which are important for this role.
