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- Tasks: Provide expert service and repairs for electric and ICE public service vehicles.
- Company: Join a dynamic team focused on innovative vehicle technology and high performance standards.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for training.
- Why this job: Be part of a growing field-based team making a real impact in the transport sector.
- Qualifications: Must have a full UK Driving Licence, PSV Licence, and City & Guilds Level 3 in Vehicle Maintenance.
- Other info: Roles involve varied shift patterns and potential travel to different regions.
The predicted salary is between 42804 - 47804 £ per year.
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Field Service Engineer – PSV (Electric & ICE Vehicles)
Location: Field Based, reporting to the Service Centre in Thurrock
Employment Type: Full-time, hours per week
Salary: £42,804 plus applicable shift allowance
Role Overview
We are hiring for two exciting opportunities for a Field Service Engineer – PSV (Electric & ICE Vehicles). These roles involve supporting a diverse fleet of electric and internal combustion engine (ICE) public service vehicles (PSVs) at customer locations. The successful candidate must be flexible, as shift patterns and working hours may vary depending on operational needs.
Role 1:
- Working Days: Monday to Friday, with alternate weekends (subject to change)
Role 2:
- Working Days: Monday to Friday, with occasional weekend work (currently 1 in 4 Saturdays, subject to change)
Purpose of the Role
As a Field Service Engineer – PSV (Electric & ICE Vehicles), you will provide expert service, maintenance, diagnostics, and repairs for a growing fleet of electric and ICE PSVs. You will play a key role in minimising downtime and supporting high vehicle performance standards through both scheduled and responsive tasks across multiple customer sites.
Key Responsibilities
- Conduct inspections, fault diagnosis, and repairs on electric and ICE-powered PSVs
- Deliver high-quality servicing in line with technical documentation and maintenance schedules
- Communicate with customers, technical support teams, and parts departments to complete tasks efficiently
- Produce accurate job cards and documentation, securing sign-off before leaving customer sites
- Submit completed reports to the service centre promptly
- Attend technical and product training, including potential time at a production facility
- Follow all safety protocols and site-specific regulations
- Support customers with day-to-day vehicle care and troubleshooting
- Provide service coverage in additional regions when required
Qualifications & Experience
- Full UK Driving Licence and PSV Licence
- City & Guilds Level 3 in Vehicle Maintenance (or equivalent)
- Strong diagnostics skills for both electric drivetrains and ICE vehicles
- High Voltage (HV) trained for safe handling of EV systems
- Current Driver CPC
If you\’re an experienced Field Service Engineer – PSV (Electric & ICE Vehicles) seeking a varied and hands-on role with the opportunity to work on innovative electric vehicle technology alongside established ICE platforms, we want to hear from you. Apply now and join our growing field-based team.
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Field Service Engineer employer: Apex Recruitment
Contact Detail:
Apex Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies in electric and ICE vehicles. Being knowledgeable about current trends and innovations will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join online forums related to vehicle maintenance and service engineering. This can help you gain insights and potentially get referrals for the position.
✨Tip Number 3
Prepare for practical assessments by brushing up on your diagnostic skills. You may be tested on your ability to troubleshoot issues with both electric and ICE vehicles, so practice makes perfect!
✨Tip Number 4
Showcase your flexibility and willingness to adapt to varying shift patterns. Highlight any previous experience where you've successfully managed changing schedules, as this is crucial for the role.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills specific to the Field Service Engineer role. Emphasise your qualifications, such as your City & Guilds Level 3 in Vehicle Maintenance and any experience with electric and ICE vehicles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention your diagnostic skills and any relevant training, like High Voltage (HV) training, to demonstrate your suitability for the position.
Highlight Customer Interaction Skills: Since the role involves communication with customers, ensure you mention any previous experience in customer service or technical support. This will show that you can effectively communicate and provide excellent service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer.
How to prepare for a job interview at Apex Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with both electric and ICE vehicles. Highlight specific diagnostic tools and techniques you’ve used in previous roles, as well as any relevant certifications like City & Guilds Level 3.
✨Demonstrate Flexibility
Since the role requires flexibility with shift patterns, be ready to discuss your availability and willingness to adapt to changing schedules. Share examples of how you've successfully managed varying work hours in the past.
✨Communicate Effectively
Effective communication is key in this role. Prepare to explain how you would interact with customers and technical support teams. Consider sharing a scenario where your communication skills helped resolve an issue.
✨Emphasise Safety Protocols
Safety is paramount in field service roles. Be sure to discuss your understanding of safety protocols and site-specific regulations. You might want to mention any training you've received related to high voltage systems or general safety practices.
