At a Glance
- Tasks: Support customer enquiries and process sales orders in a technical environment.
- Company: Join a dynamic team in the industrial sector with a focus on innovation.
- Benefits: Competitive salary, supportive work culture, and opportunities for growth.
- Other info: Flexible working hours and a chance to thrive in a collaborative setting.
- Why this job: Engage with customers and solve problems while developing your sales skills.
- Qualifications: Experience in sales or customer service, with a passion for engineering.
The predicted salary is between 32000 - 38000 £ per year.
Salary: £32,000 - £38,000 per annum
Location: Warwick
Contract: Permanent
Hours: Monday to Thursday, 7:30am–4:15pm and Friday, 7:30am–2:45pm
We are recruiting for an Internal Sales Engineer to support customer enquiries, sales administration, quotations and order processing within a technical industrial environment. This is a customer-focused internal sales role suited to someone who is organised, commercially aware and confident speaking with customers over the phone. The role will involve discussing technical applications, supporting product selection and identifying opportunities to upsell suitable components or related products.
The Internal Sales Engineer role would suit someone with previous sales, customer service or sales administration experience, ideally with a technical background or a strong interest in engineering, machinery, automation or industrial components.
Role & Responsibilities
- Process customer enquiries and support the technical selection of suitable products.
- Prepare accurate quotations, including price, delivery and product information.
- Process sales orders and support weekly OEM delivery schedules.
- Provide strong customer service through telephone, email and general sales support.
- Follow up with customers to discuss enquiries, identify requirements and upsell relevant components or solutions.
- Discuss customer applications and technical issues in a clear and confident manner.
- Order goods from suppliers and coordinate delivery to meet agreed customer deadlines.
- Support occasional outbound sales activity.
- Work closely with internal teams to ensure customers receive accurate and timely support.
- Organise and prioritise daily workload, working with minimal supervision where required.
Key Skills & Experience
- Previous experience in sales, customer service, internal sales or sales administration.
- Comfortable handling customer enquiries, quotations, order processing and follow-up calls.
- Able to discuss technical products, components or applications with customers.
- Technical knowledge or a strong interest in engineering, machinery, automation, mechanical products or industrial components would be highly beneficial.
- Confident using Microsoft Outlook, Word and Excel.
- Experience with ERP, CRM or order processing systems would be advantageous.
Candidate Profile
This Internal Sales Engineer role will suit someone who enjoys speaking with customers, solving problems and providing a high level of sales support. This is an excellent opportunity for an Internal Sales Engineer looking to develop within a specialist industrial sales environment.
Internal Sales Engineer in Warwick employer: Apex Recruitment Services
Join a dynamic team in Warwick as an Internal Sales Engineer, where you will thrive in a supportive and collaborative work culture that prioritises employee growth and development. With competitive salaries and a focus on technical expertise, this role offers the chance to engage with customers while enhancing your skills in a fast-paced industrial environment. Enjoy a balanced work schedule and the opportunity to make a meaningful impact within a company that values innovation and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Engineer in Warwick
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident discussing technical applications and upselling products during the real deal.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Internal Sales Engineer in Warwick
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in sales and customer service. We want to see how your skills align with the Internal Sales Engineer role, so don’t be shy about showcasing your technical knowledge or interest in engineering!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm for the industry, so let us know what excites you about working in a technical sales environment.
Showcase Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application reflects your strong communication skills. Whether it’s through your writing style or examples of past experiences, we want to see that you can confidently discuss technical products with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!
How to prepare for a job interview at Apex Recruitment Services
✨Know Your Products
Make sure you have a solid understanding of the technical products and components relevant to the role. Brush up on the specifics of engineering, machinery, and automation, as you'll need to discuss these confidently with customers.
✨Practice Your Sales Pitch
Prepare for common sales scenarios you might encounter during the interview. Think about how you would handle customer enquiries, provide quotations, and upsell products. Practising these conversations can help you feel more at ease.
✨Showcase Your Customer Service Skills
Be ready to share examples from your past experiences where you provided excellent customer service. Highlight situations where you resolved issues or went above and beyond to meet customer needs, as this is crucial for the Internal Sales Engineer role.
✨Familiarise Yourself with Tools
If you have experience with ERP, CRM, or order processing systems, be prepared to discuss it. If not, do a bit of research on these tools, as familiarity can set you apart and show your willingness to learn.
