Salary: Circa £55,000 per annum (dependent on experience)
Build Relationships. Drive Growth. Make an Impact.
Are you a commercially minded Account Manager who enjoys building trusted customer relationships and identifying opportunities for growth?
This is your chance to join a highly respected UK manufacturer that partners with some of the world's leading brands across the automotive, aerospace, defence, medical and industrial sectors.
Renowned for combining advanced automated technology with expert craftsmanship, this company delivers premium decorative and functional coating solutions for complex, precision-engineered components. As they continue to grow, they're looking for an Account Manager who can become a trusted partner to their customers while helping to drive long-term commercial success.
What You'll Be Doing
As the main point of contact for a portfolio of customers, you'll build lasting partnerships, coordinate projects internally and identify opportunities to grow existing accounts.
Your responsibilities will include:
- Building strong, long-term relationships with key customer accounts.
- Acting as the first point of contact for customer enquiries, projects and technical requirements.
- Developing a thorough understanding of each customer's business and future requirements.
- Identifying opportunities to grow accounts through upselling and cross‑selling.
- Preparing quotations, pricing proposals and responses to RFQs.
- Working closely with Sales, Operations, Quality and Production teams to deliver exceptional customer service.
- Managing customer issues through to resolution, ensuring a positive experience throughout.
- Using commercial data and customer insight to develop competitive proposals.
- Maintaining accurate account records and customer information.
- Developing a strong understanding of the company's specialist coating technologies.
- Visiting customer sites and attending industry events when required
What We're Looking For
We're looking for someone who enjoys working with customers, building long-term partnerships and finding solutions that create value.
You'll ideally have:
- Previous experience in Account Management, Sales, Customer Service or Client Relationship Management positions
- Strong relationship‑building and stakeholder management skills.
- Strong commercial awareness and business acumen skills
- Excellent communication and negotiation skills.
- The ability to manage multiple customer accounts and priorities.
- A proactive, organised and customer‑focused approach.
- Excellent influence and problem‑solving abilities.
- Experience within manufacturing, engineering or technical industries would be advantageous.
Hours: Full‑time onsite in Oldbury with a flexible attitude towards working hours.
Monday - Thursday: 08.00-17.00 & Friday: 08.00-13:30
All applications will be treated in the strictest confidence.
Please note that our client does not hold a certificate of sponsorship; we are only able to consider individuals with an unrestricted right to work in the UK.
Account Manager in Oldbury employer: Apex Recruitment Services
Apex Recruitment Services is an excellent employer, offering a dynamic work environment where Electrical Service Engineers can thrive through hands-on experience in both workshop and site settings. With a strong focus on employee growth, we provide ongoing training and development opportunities, ensuring our team members are equipped with the latest skills in panel building and customer support. Located in the vibrant Warwick area, our company fosters a collaborative culture that values innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
