At a Glance
- Tasks: Engage with customers, represent live campaigns, and create positive experiences.
- Company: Apex, a vibrant company focused on customer interaction.
- Benefits: Paid weekly, full training, clear progression opportunities, and supportive team culture.
- Other info: Dynamic environment with consistent hours and earnings compared to traditional hospitality shifts.
- Why this job: Perfect for hospitality pros wanting to transition into a rewarding role with growth potential.
- Qualifications: No sales experience needed; just bring your communication skills and enthusiasm.
The predicted salary is between 30000 - 40000 £ per year.
Location: Brighton
Full-Time | In-Person
Paid Weekly | Training Provided
At Apex, great conversations sit at the centre of everything we do — and if you’ve worked in bars, restaurants, cafés, or events, you already know how powerful good customer interaction can be.
This Sales & Customer Engagement Associate role is ideal for people from hospitality backgrounds who enjoy fast-paced environments, talking to new people every day, and delivering positive experiences. You’ll support live campaigns in public-facing settings, using the same skills you’ve built in hospitality — communication, adaptability, and confidence — in a role with clearer progression and consistent earnings. No sales experience is required. Full training is provided.
What You’ll Be Doing
Your day will be spent in lively, customer-focused environments where your ability to read people and keep conversations flowing really matters. Much like working a busy shift behind the bar or on the floor, you’ll engage people as they move through the space — starting friendly conversations, answering questions, and creating a welcoming experience. The difference here is that instead of serving drinks or food, you’ll be representing a live campaign and helping people understand the purpose behind it.
You’ll talk with individuals about what the campaign supports and the impact it creates, using clear, relatable language. When someone shows interest, you’ll take the time to explain how they can get involved and what support looks like in practical terms. Transparency is key. You’ll guide people through contribution options, ongoing commitments, and supporter rights carefully and professionally, making sure they feel informed and comfortable at every step.
You’ll also be responsible for accurately capturing details using digital systems, just as you would handle orders or payments in hospitality — attention to detail matters. You’ll work closely with a supportive team, attending briefings, sharing feedback from conversations, and adapting your approach as campaigns evolve. Some days may involve helping with setup, moving between locations, or supporting teammates during busy periods.
The role blends customer service, communication, and outcome-focused engagement, making it a strong fit for anyone used to delivering great service in high-energy environments.
Training & Development
You’ll receive structured onboarding, hands-on coaching, and continuous support. Many people who start in this role progress into senior customer engagement positions, team leadership, or campaign management as they develop.
Benefits
- Full training and ongoing coaching
- Clear progression opportunities
- Supportive, team-driven culture
- Consistent hours and earning structure compared to hospitality shifts
Who This Role Is Suited To
This role is ideal for:
- Bar staff, waiters, hosts, and hospitality professionals
- People who enjoy fast-paced, social environments
- Confident communicators who like engaging with new people
- Those looking to move into a role with progression and performance-based earnings
Application Process
Shortlisted candidates will be contacted to talk through the role in more detail and receive a full overview of campaign expectations and earning potential before progressing further.
Sales & Customer Engagement Associate in Luton employer: Apex Organisation
At Apex, we pride ourselves on fostering a vibrant and supportive work culture that values great conversations and meaningful connections. Located in the heart of Brighton, our Sales & Customer Engagement Associate role offers full training, clear progression opportunities, and a team-driven environment where your hospitality skills can shine. With consistent hours and earnings, this is an excellent opportunity for those looking to transition from the fast-paced world of hospitality into a rewarding career with growth potential.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Engagement Associate in Luton
✨Tip Number 1
Get to know the company before your interview! Research Apex and their campaigns so you can chat about what excites you. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your conversation skills! Since this role is all about engaging with people, try role-playing with friends or family. It’ll help you feel more confident when chatting with potential customers.
✨Tip Number 3
Be ready to share your hospitality experiences! Think of specific examples where you’ve excelled in customer service. This will highlight your transferable skills and show how you can shine in this new role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Sales & Customer Engagement Associate in Luton
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences from hospitality that showcase your communication skills and adaptability.
Tailor Your Application:Make sure to customise your application for the Sales & Customer Engagement Associate role. Highlight your relevant experience in fast-paced environments and how it relates to engaging with customers and creating positive experiences.
Show Enthusiasm:We love seeing passion! In your application, express why you’re excited about this role and how you can contribute to our team. A little enthusiasm goes a long way in making your application stand out.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Apex Organisation
✨Show Off Your Hospitality Skills
Since this role is perfect for those with a hospitality background, make sure to highlight your experience in customer service. Talk about specific situations where you successfully engaged with customers, handled difficult conversations, or created a positive atmosphere.
✨Know the Campaign Inside Out
Before your interview, do some research on the campaigns the company supports. Understanding their purpose and impact will help you answer questions confidently and show your genuine interest in the role.
✨Practice Conversational Flow
This job is all about engaging with people, so practice how you start and maintain conversations. You could role-play with a friend or family member, focusing on being friendly, approachable, and informative, just like you would in a busy café or bar.
✨Emphasise Teamwork and Adaptability
The role involves working closely with a team and adapting to changing situations. Share examples from your past experiences where you collaborated effectively with others or adjusted your approach based on feedback or circumstances.
