At a Glance
- Tasks: Engage with customers, create positive experiences, and represent live campaigns in lively environments.
- Company: Apex, a dynamic company focused on customer engagement and support.
- Benefits: Full training, clear progression opportunities, consistent hours, and a supportive team culture.
- Other info: Great career growth potential with ongoing coaching and a fun team atmosphere.
- Why this job: Perfect for hospitality pros wanting to leverage their skills in a rewarding, fast-paced role.
- Qualifications: No sales experience needed; just bring your communication skills and enthusiasm.
The predicted salary is between 24000 - 30000 £ per year.
Location: Brighton
Full-Time | In-Person
Paid Weekly | Training Provided
At Apex, great conversations sit at the centre of everything we do — and if you've worked in bars, restaurants, cafés, or events, you already know how powerful good customer interaction can be.
This Sales & Customer Engagement Associate role is ideal for people from hospitality backgrounds who enjoy fast-paced environments, talking to new people every day, and delivering positive experiences. You'll support live campaigns in public-facing settings, using the same skills you've built in hospitality — communication, adaptability, and confidence — in a role with clearer progression and consistent earnings. No sales experience is required. Full training is provided.
What You'll Be Doing
Your day will be spent in lively, customer-focused environments where your ability to read people and keep conversations flowing really matters. Much like working a busy shift behind the bar or on the floor, you'll engage people as they move through the space — starting friendly conversations, answering questions, and creating a welcoming experience. The difference here is that instead of serving drinks or food, you'll be representing a live campaign and helping people understand the purpose behind it.
You'll talk with individuals about what the campaign supports and the impact it creates, using clear, relatable language. When someone shows interest, you'll take the time to explain how they can get involved and what support looks like in practical terms. Transparency is key. You'll guide people through contribution options, ongoing commitments, and supporter rights carefully and professionally, making sure they feel informed and comfortable at every step.
You'll also be responsible for accurately capturing details using digital systems, just as you would handle orders or payments in hospitality — attention to detail matters. You'll work closely with a supportive team, attending briefings, sharing feedback from conversations, and adapting your approach as campaigns evolve. Some days may involve helping with setup, moving between locations, or supporting teammates during busy periods.
The role blends customer service, communication, and outcome-focused engagement, making it a strong fit for anyone used to delivering great service in high-energy environments.
Training & Development
You'll receive structured onboarding, hands-on coaching, and continuous support. Many people who start in this role progress into senior customer engagement positions, team leadership, or campaign management as they develop.
Benefits
- Full training and ongoing coaching
- Clear progression opportunities
- Supportive, team-driven culture
- Consistent hours and earning structure compared to hospitality shifts
Who This Role Is Suited To
This role is ideal for:
- Bar staff, waiters, hosts, and hospitality professionals
- People who enjoy fast-paced, social environments
- Confident communicators who like engaging with new people
- Those looking to move into a role with progression and performance-based earnings
Application Process
Shortlisted candidates will be contacted to talk through the role in more detail and receive a full overview of campaign expectations and earning potential before progressing further.
Sales & Customer Engagement Associate in Hove employer: Apex Organisation
At Apex, we pride ourselves on fostering a vibrant and supportive work culture that values great conversations and meaningful connections. Located in the heart of Brighton, our Sales & Customer Engagement Associate role offers hospitality professionals a unique opportunity to leverage their skills in a dynamic environment, with full training provided and clear pathways for career progression. Enjoy consistent earnings, a team-driven atmosphere, and the chance to make a real impact through engaging campaigns.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Engagement Associate in Hove
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Apex and their campaigns. This will help you connect your hospitality experience to what they do, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your conversation skills! Since this role is all about engaging with people, try role-playing with a friend or family member. Focus on being friendly and approachable, just like you would in a bar or restaurant.
✨Tip Number 3
Be ready to share your stories! Think of examples from your hospitality background where you’ve handled tricky situations or made someone's day better. These anecdotes can really showcase your skills and fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the team at Apex. Don’t miss out on this opportunity!
We think you need these skills to ace Sales & Customer Engagement Associate in Hove
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences from hospitality that make you a great fit for this role.
Highlight Relevant Skills:Make sure to emphasise the skills you've gained in your hospitality background, like communication and adaptability. These are super important for the Sales & Customer Engagement Associate role, so show us how you've used them!
Keep It Clear and Concise:We appreciate straightforward applications. Keep your writing clear and to the point, just like you would when engaging with customers. This helps us understand your experience without any fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Apex Organisation
✨Show Off Your Hospitality Skills
Since this role is all about customer engagement, highlight your experience in hospitality. Talk about how you've handled busy shifts, engaged with customers, and created positive experiences. Use specific examples to demonstrate your communication and adaptability skills.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your conversational skills. Practice starting friendly conversations and explaining concepts clearly, just like you would with customers in a bar or café. This will show your ability to engage and inform effectively.
✨Know the Campaigns
Research the campaigns you'll be representing. Understand their purpose and impact so you can discuss them confidently. This shows your genuine interest in the role and helps you answer questions about how you would engage potential supporters.
✨Ask Questions About Progression
Since the job offers clear progression opportunities, prepare thoughtful questions about career development. This demonstrates your ambition and eagerness to grow within the company, which is something they value highly.
