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For Companies At a Glance
- Tasks: Engage with customers, represent live campaigns, and create positive experiences.
- Company: Apex, a vibrant company focused on customer engagement.
- Benefits: Paid weekly, full training, clear progression opportunities, and supportive team culture.
- Why this job: Perfect for hospitality pros wanting to transition into a rewarding role with growth potential.
- Qualifications: No sales experience needed; just bring your communication skills and enthusiasm.
- Other info: Dynamic environment with opportunities for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Location: Brighton
Full-Time | In-Person
Paid Weekly | Training Provided
At Apex, great conversations sit at the centre of everything we do — and if you’ve worked in bars, restaurants, cafés, or events, you already know how powerful good customer interaction can be. This role is ideal for people from hospitality backgrounds who enjoy fast-paced environments, talking to new people every day, and delivering positive experiences. You’ll support live campaigns in public-facing settings, using the same skills you’ve built in hospitality — communication, adaptability, and confidence — in a role with clearer progression and consistent earnings. No sales experience is required. Full training is provided.
What You’ll Be Doing
Your day will be spent in lively, customer-focused environments where your ability to read people and keep conversations flowing really matters. Much like working a busy shift behind the bar or on the floor, you’ll engage people as they move through the space — starting friendly conversations, answering questions, and creating a welcoming experience. The difference here is that instead of serving drinks or food, you’ll be representing a live campaign and helping people understand the purpose behind it. You’ll talk with individuals about what the campaign supports and the impact it creates, using clear, relatable language. When someone shows interest, you’ll take the time to explain how they can get involved and what support looks like in practical terms. Transparency is key. You’ll guide people through contribution options, ongoing commitments, and supporter rights carefully and professionally, making sure they feel informed and comfortable at every step. You’ll also be responsible for accurately capturing details using digital systems, just as you would handle orders or payments in hospitality — attention to detail matters. You’ll work closely with a supportive team, attending briefings, sharing feedback from conversations, and adapting your approach as campaigns evolve. Some days may involve helping with setup, moving between locations, or supporting teammates during busy periods. The role blends customer service, communication, and outcome-focused engagement, making it a strong fit for anyone used to delivering great service in high-energy environments.
Training & Development
You’ll receive structured onboarding, hands-on coaching, and continuous support. Many people who start in this role progress into senior customer engagement positions, team leadership, or campaign management as they develop.
Benefits
- Full training and ongoing coaching
- Clear progression opportunities
- Supportive, team-driven culture
- Consistent hours and earning structure compared to hospitality shifts
Who This Role Is Suited To
- Bar staff, waiters, hosts, and hospitality professionals
- People who enjoy fast-paced, social environments
- Confident communicators who like engaging with new people
- Those looking to move into a role with progression and performance-based earnings
Application Process
Shortlisted candidates will be contacted to talk through the role in more detail and receive a full overview of campaign expectations and earning potential before progressing further.
Sales & Customer Engagement Associate in Brighton employer: Apex Organisation
Contact Detail:
Apex Organisation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Engagement Associate in Brighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Apex and their campaigns. This will help you connect your hospitality experience to what they do, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your conversation skills! Since this role is all about engaging with people, try role-playing with friends or family. Focus on being friendly and approachable, just like you would in a bar or restaurant.
✨Tip Number 3
Be ready to share your stories! Think of examples from your hospitality background where you’ve handled tricky situations or made someone’s day better. These anecdotes can really highlight your skills during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the team at Apex. Don’t miss out on this opportunity!
We think you need these skills to ace Sales & Customer Engagement Associate in Brighton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences from hospitality that make you a great fit for this role.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention how your background in bars or restaurants has prepared you for engaging with customers and creating positive experiences.
Show Enthusiasm: We love seeing passion! In your application, express why you’re excited about this role and how it aligns with your career goals. A little enthusiasm can go a long way in making your application stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at Apex.
How to prepare for a job interview at Apex Organisation
✨Show Off Your Hospitality Skills
Since this role is all about customer engagement, make sure to highlight your experience in hospitality. Talk about specific situations where you successfully engaged with customers, handled difficult conversations, or created a positive atmosphere. This will show that you can easily transition those skills into the new role.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your communication skills. Practice starting conversations and explaining concepts clearly, just like you would with customers in a bar or restaurant. This will help demonstrate your adaptability and confidence in engaging with people.
✨Know the Campaigns
Do a bit of research on the types of campaigns you might be representing. Understanding the purpose behind them will allow you to speak passionately and knowledgeably during the interview. It shows that you’re genuinely interested and ready to engage with potential supporters.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. Asking insightful questions not only shows your interest but also helps you gauge if the company culture aligns with what you’re looking for.