Support Worker, House in The Wells, Derry~Londonderry
Support Worker, House in The Wells, Derry~Londonderry

Support Worker, House in The Wells, Derry~Londonderry

Derry +1 Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Apex Housing Association

At a Glance

  • Tasks: Support homeless men with addiction issues in a caring environment.
  • Company: Apex, a supportive and inclusive employer in Derry~Londonderry.
  • Benefits: Competitive pay, flexible hours, generous leave, and professional development opportunities.
  • Why this job: Make a real difference in people's lives while growing your career.
  • Qualifications: Experience with homeless individuals or addiction support is essential.
  • Other info: Join a dynamic team with excellent career growth and wellbeing initiatives.

The predicted salary is between 30000 - 42000 £ per year.

Location: House in The Wells

Positions Available: 1x40hrs Permanent and Reserve List for Permanent/Temporary Full-Time posts for House in The Wells.

The House in the Wells is a male harm reduction hostel accommodation giving support and care for up to 24 homeless men with addiction issues and is situated close to the city centre of Derry~Londonderry. The House in the Wells provides 24-hour staff support services, 365 days a year.

Essential Criteria:

  • Completion of a relevant qualification equivalent to QCF level 2
  • At least one year's experience formal or informal working with homeless individuals and/or individuals who suffer addiction problems in a community or residential setting.
  • Previous administration experience e.g. completing support plans, housing forms etc.
  • Must be currently registered with NISCC or must achieve registration within 6 months if new to the sector.

Alternative Criteria:

  • At least two years' experience formal or informal working with homeless individuals and/or individuals who suffer addiction problems in a community or residential setting.
  • Previous administration experience e.g. completing support plans, housing forms etc.
  • Must be currently registered with NISCC or must achieve registration within 6 months if new to the sector.

This is a regulated post and will be subject to a satisfactory Enhanced Access NI check. All successful applicants will also be required to provide documentary evidence of their right to work in the UK. Apex does not hold a license to sponsor working visas. Apex is an equal opportunities employer. At this time we particularly welcome applications from members of the Protestant community, due to under representations in parts of our workforce.

Why work for Apex?

  • Competitive pay
  • Family friendly policies and flexible working opportunities
  • Opportunities to learn, develop and progress in your position
  • 20-23 days annual leave plus 12 public holidays, increasing with length of service
  • Contributory pension scheme
  • Enhanced sick pay, maternity pay and paternity pay
  • Workplace savings scheme and monthly cash draw for staff (optional)
  • Charity partnership with Children in Crossfire
  • Excellent opportunities for development including support for further education courses
  • Employee Assistance Programme provided by Lena by Inspire including 24hr adviceline
  • Bike to Work Scheme
  • Staff wellbeing initiatives

Staff in care and support roles also enjoy the following additional benefits:

  • Comprehensive paid induction programme
  • Enhanced pay over Christmas & New Year
  • Enhanced rate for overtime worked
  • Free on-site car parking

Apply by 08/02/2026. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Locations

Derry Londonderry

Support Worker, House in The Wells, Derry~Londonderry employer: Apex Housing Association

Apex is an exceptional employer, offering a supportive and inclusive work environment for those passionate about making a difference in the lives of homeless individuals. Located in the heart of Derry~Londonderry, we provide competitive pay, flexible working opportunities, and a comprehensive benefits package that includes enhanced sick pay and generous annual leave. Our commitment to employee growth is evident through our extensive training programmes and support for further education, ensuring that every team member can thrive both personally and professionally.
Apex Housing Association

Contact Detail:

Apex Housing Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker, House in The Wells, Derry~Londonderry

✨Tip Number 1

Get to know the organisation! Research House in The Wells and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.

✨Tip Number 2

Network like a pro! Connect with current or former staff on LinkedIn or local community groups. They can provide insider tips and might even give you a heads-up about upcoming opportunities.

✨Tip Number 3

Prepare for the interview by practising common questions related to support work. Think about your experiences with homeless individuals and addiction issues, and be ready to share specific examples that highlight your skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at House in The Wells.

We think you need these skills to ace Support Worker, House in The Wells, Derry~Londonderry

QCF Level 2 Qualification
Experience with Homeless Individuals
Experience with Addiction Issues
Administration Skills
Support Plan Completion
Housing Form Completion
NISCC Registration
Enhanced Access NI Check
Communication Skills
Empathy
Teamwork
Problem-Solving Skills
Flexibility
Crisis Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and qualifications. We want to see how your background aligns with the role of a Support Worker at House in The Wells, so don’t hold back on showcasing your skills!

Showcase Your Experience: When detailing your experience, focus on your work with homeless individuals or those facing addiction issues. We love to see real-life examples of how you've made a difference, so share those stories that demonstrate your commitment and compassion.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your points are easy to understand. This will help us quickly grasp your qualifications and fit for the role.

Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Just click the Apply button and follow the steps – we can’t wait to hear from you!

How to prepare for a job interview at Apex Housing Association

✨Know Your Stuff

Make sure you understand the role of a Support Worker and the specific challenges faced by homeless individuals and those with addiction issues. Brush up on relevant policies and practices, as well as the services offered by the House in the Wells.

✨Show Your Experience

Be ready to discuss your previous experience working with vulnerable populations. Prepare specific examples that highlight your skills in support planning, administration, and any direct interactions you've had with clients in similar settings.

✨Demonstrate Empathy

This role requires a compassionate approach. Think about how you can convey your understanding of the struggles faced by the residents. Share stories or experiences that showcase your ability to connect with individuals from diverse backgrounds.

✨Ask Thoughtful Questions

Prepare some questions to ask the interviewer about the team dynamics, training opportunities, and the support provided to staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Support Worker, House in The Wells, Derry~Londonderry
Apex Housing Association
Location: Derry
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