Support Workers, Ballyoan House, Derry-Londonderry

Support Workers, Ballyoan House, Derry-Londonderry

Full-Time 24000 - 30000 £ / year (est.) On-site
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At a Glance

  • Tasks: Support adults with mental health issues in a caring environment.
  • Company: Apex, a supportive employer focused on community and development.
  • Benefits: Competitive pay, flexible hours, generous leave, and professional growth opportunities.
  • Other info: Join a dynamic team with excellent career progression and wellbeing initiatives.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Experience in care/support roles and relevant qualifications required.

The predicted salary is between 24000 - 30000 £ per year.

LOCATION: Ballyoan House, Derry-Londonderry

POST: Various Positions and a Reserve List for Permanent/Temporary, Part-time/Full-Time in Derry-Londonderry Area.

Ballyoan House is a supported living accommodation giving care and support for 16 adults with mental health issues. Ballyoan House provides 24-hour staff support services, 365 days a year, supporting tenants to develop skills and get involved in day-to-day decision making.

Essential Criteria

  • QCF/NVQ 2 Health and Social Care or equivalent and 6 months experience in a formal care/support role and previous experience of working with individuals with learning disabilities/mental health issues.
  • Must be currently registered with NISCC or if new to the sector must achieve registration within 6 months.
  • Previous experience in administrative duties.
  • Or 2 years' experience in a formal care/support role and previous experience of working with individuals with Learning Disabilities/Mental Health issues.
  • Must be willing to work towards the completion of relevant qualification.

This is a regulated post and will be subject to a satisfactory Enhanced Access NI check. All successful applicants will also be required to provide documentary evidence of their right to work in the UK. Please note Apex do not hold a license to sponsor Working Visas. Apex is an Equal Opportunity Employer. At this time we particularly welcome applications from members of the Protestant Community, due to underrepresentation in parts of our workforce.

WHY WORK FOR APEX?

  • Competitive pay
  • Family friendly policies and flexible working opportunities
  • Opportunities to learn, develop and progress in your position
  • 20-23 days annual leave plus 12 public holidays, increasing with length of service
  • Contributory pension scheme
  • Enhanced sick pay, maternity pay and paternity pay
  • Workplace savings scheme and monthly cash draw for staff (optional)
  • Charity partnership with Children in Crossfire
  • Excellent opportunities for development including support for further education courses
  • Employee Assistance Programme provided by Lena by Inspire including 24hr adviceline
  • Bike to Work Scheme
  • Staff wellbeing initiatives

Staff in care and support roles also enjoy the following additional benefits:

  • Comprehensive paid induction programme
  • Enhanced pay over Christmas & New Year
  • Enhanced rate for overtime worked
  • Free on-site car parking

Apply by 17/05/2026. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Support Workers, Ballyoan House, Derry-Londonderry employer: Apex Housing Association Ltd

Apex Housing is an exceptional employer, offering a supportive and inclusive work environment for Care Assistants at Daleview House in L' Derry. With competitive pay, flexible working opportunities, and a strong focus on employee development, staff can thrive both personally and professionally while making a meaningful impact in the lives of vulnerable adults. The company also prioritises staff wellbeing through various initiatives and benefits, ensuring a rewarding and fulfilling career in the health and social care sector.

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Contact Details:

Apex Housing Association Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Workers, Ballyoan House, Derry-Londonderry

✨Tip Number 1

Get to know the company! Research Ballyoan House and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work there, which can give you an edge.

✨Tip Number 3

Prepare for the interview by practising common questions related to mental health and learning disabilities. Think about your experiences and how they relate to the role, so you can share real-life examples that demonstrate your skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Ballyoan House.

We think you need these skills to ace Support Workers, Ballyoan House, Derry-Londonderry

QCF/NVQ 2 Health and Social Care
Experience in formal care/support role
Experience with individuals with learning disabilities
Experience with mental health issues
NISCC registration or willingness to achieve within 6 months
Administrative duties experience
Willingness to complete relevant qualifications

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for supporting individuals with learning disabilities and mental health issues shine through. We want to see why you’re excited about this role and how you can make a difference at Ballyoan House.

Tailor Your Experience:Make sure to highlight your relevant experience in care or support roles. We’re looking for specific examples that demonstrate your skills and how they relate to the essential criteria listed in the job description.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your qualifications and experiences are easy to understand. This helps us get a quick grasp of your suitability for the role.

Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for both you and us.

How to prepare for a job interview at Apex Housing Association Ltd

✨Know Your Stuff

Before the interview, make sure you brush up on your knowledge of mental health and learning disabilities. Familiarise yourself with the specific challenges faced by individuals in these areas, as well as the support strategies that work best. This will show your potential employer that you're genuinely interested and knowledgeable about the role.

✨Showcase Your Experience

Be ready to discuss your previous experience in care or support roles. Think of specific examples where you've made a positive impact on someone's life. Highlight any administrative duties you've handled, as this is also part of the job. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. Asking questions shows that you're engaged and serious about the position, plus it gives you a chance to see if the company is the right fit for you.

✨Be Yourself

While it's important to be professional, don't forget to let your personality shine through. The interviewers want to see who you are as a person, especially in a role that requires empathy and understanding. Be honest about your motivations for wanting to work in this field and how you can contribute to the team at Ballyoan House.