Support Workers, Ballyoan House, Derry-Londonderry

Support Workers, Ballyoan House, Derry-Londonderry

Londonderry Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support adults with mental health issues and help them develop essential life skills.
  • Company: Apex, a supportive employer dedicated to making a difference in the community.
  • Benefits: Competitive pay, flexible hours, generous leave, and opportunities for personal growth.
  • Other info: Join a dynamic team with excellent development opportunities and a focus on wellbeing.
  • Why this job: Make a real impact in people's lives while building your career in care.
  • Qualifications: Experience in care/support roles and a relevant qualification or willingness to achieve one.

The predicted salary is between 24000 - 30000 £ per year.

Ballyoan House is a supported living accommodation giving care and support for 16 adults with mental health issues. Ballyoan House provides 24-hour staff support services, 365 days a year, supporting tenants to develop skills and get involved in day-to-day decision making.

Essential Criteria

  • QCF/NVQ 2 Health and Social Care or equivalent and 6 months experience in a formal care/support role and previous experience of working with individuals with learning disabilities/mental health issues.
  • Must be currently registered with NISCC or if new to the sector must achieve registration within 6 months.
  • Previous experience in administrative duties.
  • Or 2 years' experience in a formal care/support role and previous experience of working with individuals with Learning Disabilities/Mental Health issues.
  • Must be willing to work towards the completion of relevant qualification.

This is a regulated post and will be subject to a satisfactory Enhanced Access NI check. All successful applicants will also be required to provide documentary evidence of their right to work in the UK. Please note Apex do not hold a license to sponsor Working Visas. Apex is an Equal Opportunity Employer. At this time we particularly welcome applications from members of the Protestant Community, due to under representation in parts of our workforce.

Why Work for Apex?

  • Competitive pay
  • Family friendly policies and flexible working opportunities
  • Opportunities to learn, develop and progress in your position
  • 20-23 days annual leave plus 12 public holidays, increasing with length of service
  • Contributory pension scheme
  • Enhanced sick pay, maternity pay and paternity pay
  • Workplace savings scheme and monthly cash draw for staff (optional)
  • Charity partnership with Children in Crossfire
  • Excellent opportunities for development including support for further education courses
  • Employee Assistance Programme provided by Lena by Inspire including 24hr adviceline
  • Bike to Work Scheme
  • Staff wellbeing initiatives
  • Staff in care and support roles also enjoy the following additional benefits: comprehensive paid induction programme, enhanced pay over Christmas & New Year, enhanced rate for overtime worked, free on-site car parking

Apply by 29/04/2026. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Support Workers, Ballyoan House, Derry-Londonderry employer: Apex Housing Association Ltd

Apex is an exceptional employer located in Derry-Londonderry, offering a supportive work environment for Support Workers dedicated to making a difference in the lives of individuals with learning disabilities and mental health issues. With competitive pay, flexible working opportunities, and a strong focus on employee development, Apex fosters a culture of growth and well-being, ensuring that staff are equipped with the skills and support needed to thrive in their roles. Additionally, employees benefit from generous leave policies, enhanced pay during holidays, and a comprehensive induction programme, making it a rewarding place to work.

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Contact Details:

Apex Housing Association Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Workers, Ballyoan House, Derry-Londonderry

Tip Number 1

Get to know the company! Research Ballyoan House and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work there, which can give you an edge.

Tip Number 3

Prepare for the interview by practising common questions related to support work. Think about your experiences with mental health and learning disabilities, and be ready to share specific examples that highlight your skills.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Ballyoan House.

We think you need these skills to ace Support Workers, Ballyoan House, Derry-Londonderry

QCF/NVQ 2 Health and Social Care
Experience in formal care/support role
Experience working with individuals with learning disabilities
Experience working with individuals with mental health issues
Registration with NISCC
Administrative duties
Willingness to complete relevant qualifications

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for supporting individuals with learning disabilities and mental health issues shine through. We want to see why you care about this role and how you can make a difference at Ballyoan House.

Tailor Your Experience:Make sure to highlight your relevant experience in care or support roles. We’re looking for specific examples that demonstrate your skills and how they relate to the job description. Don’t just list your duties; show us how you’ve made an impact!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to proofread before hitting send!

Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy – just click the Apply button and follow the steps. We can’t wait to hear from you!

How to prepare for a job interview at Apex Housing Association Ltd

Know Your Stuff

Make sure you brush up on your knowledge about mental health and learning disabilities. Familiarise yourself with the specific challenges faced by individuals in these areas, as well as the support strategies that work best. This will show that you're genuinely interested and prepared for the role.

Showcase Your Experience

Be ready to discuss your previous experience in care or support roles. Think of specific examples where you've made a difference in someone's life or helped them develop skills. This will help the interviewers see how your background aligns with their needs at Ballyoan House.

Ask Thoughtful Questions

Prepare some questions to ask during the interview. This could be about the team dynamics, training opportunities, or how they measure success in supporting tenants. It shows that you're engaged and thinking about how you can contribute to their mission.

Be Yourself

While it's important to be professional, don't forget to let your personality shine through. The role involves working closely with individuals, so being relatable and approachable is key. Just be genuine, and let them see the real you!