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- Tasks: Greet guests, manage check-ins/outs, and provide top-notch customer service.
- Company: Family-oriented hospitality establishment in vibrant Edinburgh.
- Benefits: 29 days holiday, discounts, and a structured training programme.
- Why this job: Join a thriving team that values your personality and initiative.
- Qualifications: Strong communication skills and a friendly attitude.
- Other info: Great development opportunities in a supportive environment.
The predicted salary is between 20000 - 30000 £ per year.
A family-oriented hospitality establishment in Edinburgh is looking for a Front Office Receptionist to provide exceptional guest service and support. The ideal candidate will greet guests warmly, handle check-in and check-out procedures, and communicate effectively with customers.
This role includes a structured 12-week training program and offers numerous employee benefits such as 29 days of holiday, discounts, and development opportunities. Join a thriving team that values personality and initiative.
Welcoming Front Desk Receptionist – Guest Services Pro employer: Apex Hotels
Contact Detail:
Apex Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcoming Front Desk Receptionist – Guest Services Pro
✨Tip Number 1
First things first, make sure you know the ins and outs of the hospitality industry. Brush up on your guest service skills and be ready to showcase your warm personality during interviews. We want to see that you can create a welcoming atmosphere!
✨Tip Number 2
Practice makes perfect! Role-play common front desk scenarios with a friend or family member. This will help you feel more confident when it comes to handling check-ins and check-outs, plus it’ll show us you’re proactive about preparing for the role.
✨Tip Number 3
Don’t forget to highlight your communication skills! Whether it’s chatting with guests or working with your team, being able to communicate effectively is key. We love candidates who can express themselves clearly and connect with others.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for enthusiastic individuals who are ready to join our thriving team in Edinburgh!
We think you need these skills to ace Welcoming Front Desk Receptionist – Guest Services Pro
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for guest services and hospitality.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles in customer service or hospitality that showcase your ability to greet guests warmly and handle check-ins smoothly.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our family-oriented team.
How to prepare for a job interview at Apex Hotels
✨Show Your Warmth
As a Front Desk Receptionist, your ability to greet guests warmly is crucial. Practice a friendly smile and a welcoming tone before the interview. Think about how you can convey your personality in a way that makes guests feel at home.
✨Know the Company
Familiarise yourself with the hospitality establishment's values and services. Research their approach to guest service and think of examples from your past experiences that align with their ethos. This shows genuine interest and helps you stand out.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as handling difficult guests or managing busy check-in times. Prepare specific examples that highlight your problem-solving skills and initiative, which are key traits they value.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training programme or opportunities for development within the team. This demonstrates your eagerness to grow and be part of their thriving environment.
