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- Tasks: As a Room Attendant, you'll ensure guest rooms are spotless and welcoming.
- Company: Join the Apex Hotels family, where we value trust, passion, and teamwork.
- Benefits: Enjoy 29 days holiday, gym access, employee events, and a competitive pay rate.
- Why this job: Be part of a fun team, develop friendships, and create memorable experiences for guests.
- Qualifications: No specific experience needed; just bring your positive attitude and attention to detail.
- Other info: Structured training provided, with opportunities for growth and recognition.
Why join Apex Hotels?
You will receive a warm welcome into the Apex family on joining us as a Room Attendant in Dundee. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the housekeeping team as we believe it is our personality, style and friendliness that makes Apex Hotels
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you\’re working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
- Contributions to a pension plan
Following your first successful 3 months, you’ll also receive ……
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey:
As a Self-Checking Room Attendant,you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. As a Self-Checking Room Attendant, you will be responsible for checking your own rooms are of a high standard and ready for our guests.
You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
Joining the dedicated housekeeping department, you will:
- Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting
- Engage with guests in order to promote guest loyalty and memorable experiences
- Ensure our guests experience our high levels of comfort and quality
- Take pride in the work you do
As a Self-Checking Room Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Self-Checking Room Attendant. With this in mind, we are looking for a Self-Checking Room Attendant who:
- Can deliver excellent standards
- Uses initiative
- Is self-aware and able to evaluate their own work
- Has a customer service attitude
- Has the ability to multi-task and provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work – we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations.So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask – that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
If you are interested, click apply. We look forward to hearing from you!
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Room Attendant employer: Apex Hotels
Contact Detail:
Apex Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Show your personality during the interview! Apex Hotels values friendliness and teamwork, so be sure to let your unique character shine through. Share personal anecdotes that highlight your customer service skills and how you connect with guests.
✨Tip Number 2
Research Apex Hotels and their values before your interview. Understanding their commitment to trust, passion, and teamwork will help you align your answers with what they are looking for in a Room Attendant.
✨Tip Number 3
Prepare to discuss your attention to detail and how it relates to cleanliness and guest satisfaction. Think of specific examples from past experiences where your diligence made a difference in a similar role.
✨Tip Number 4
Be ready to demonstrate your ability to multi-task and solve problems efficiently. Consider scenarios where you had to juggle multiple responsibilities or resolve guest inquiries quickly, as this will showcase your suitability for the role.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Room Attendant at Apex Hotels. Highlight your attention to detail and customer service skills in your application.
Tailor Your CV: Customise your CV to reflect the qualities Apex Hotels values, such as teamwork, friendliness, and initiative. Use specific examples from your past experiences that demonstrate these traits.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Apex Hotels and how you can contribute to their family values.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Apex Hotels
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through during the interview. Share anecdotes that reflect your character and how you connect with others, as this will demonstrate your fit within their friendly team.
✨Emphasise Attention to Detail
As a Room Attendant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulousness made a difference in cleanliness or guest satisfaction. This will show that you understand the importance of maintaining high standards.
✨Demonstrate Customer Service Skills
Highlight your customer service experience and your ability to engage with guests. Prepare to discuss how you've handled guest inquiries or complaints in the past, showcasing your problem-solving skills and friendly approach.
✨Prepare Questions About Teamwork
Since teamwork is a core value at Apex Hotels, come prepared with questions about how the housekeeping team collaborates. This shows your interest in being part of a cohesive unit and your understanding of the role's collaborative nature.
