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- Tasks: Supervise daily restaurant and bar operations, ensuring top-notch service and guest satisfaction.
- Company: Join the Apex Hotels family, where trust, passion, and teamwork create a welcoming environment.
- Benefits: Enjoy 29 days holiday, training, gym access, discounts, and a referral bonus.
- Why this job: Be part of a fun team, develop friendships, and create memorable experiences for guests.
- Qualifications: Previous food or beverage experience and a customer service attitude are essential.
- Other info: Bring your unique personality and ideas to thrive in a supportive and innovative workplace.
The predicted salary is between 24000 - 36000 £ per year.
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Restaurant and Bar Supervisor in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Department.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date
- £200 referral bonus when your friends or family join the team
- Access to our discounts and wellbeing platform “Treat Yourself Here”
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey: As Restaurant and Bars Supervisor you will assist the Food and Beverage Manager in the day-to-day operation of the restaurant and bar and be responsible for delivering a high level of service to all our guests. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the restaurant and bar areas you will help maximise revenue through first class service and establishing rapport with the guests.
You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. Joining the dedicated Food and Beverage department, you will:
- Manage the team to ensure customer service standards are met and customer enquiries are dealt with
- Be able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service
- Deliver outstanding customer care
- Be responsible for the opening and closing of the Restaurant and Bar
- Take responsibility for stock taking
- Assist with recruiting and training employees
- Deliver the highest standards in service and presentation
- Assist with payroll, employee scheduling and administration
As a Restaurant and Bar Supervisor, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests.
We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Restaurant and Bar Supervisor. With this in mind, we are looking for a Restaurant and Bar Supervisor who:
- Can deliver excellent standards
- Uses initiative
- Ideally has evidence of supervisory training
- Holds a genuine desire to provide a Warmer Welcome to our guests
- Has a customer service attitude
- Has the ability to multi-task and provides excellent attention to detail
- Has previous experience in a food or beverage role
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey. If you are interested, click apply. We look forward to hearing from you!
Contact Detail:
Apex Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Bars Supervisor
✨Tip Number 1
Familiarise yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs to demonstrate that you're a great cultural fit.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from your previous roles. Discuss how you’ve gone above and beyond to create memorable experiences for guests, as this aligns perfectly with the role's focus on delivering outstanding customer care.
✨Tip Number 3
Prepare to discuss your experience in managing teams and training staff. Since the role involves supervising others, be ready to share your leadership style and how you motivate your team to achieve high service standards.
✨Tip Number 4
Research the local Edinburgh dining scene and be prepared to discuss trends or popular offerings. This knowledge can help you stand out as someone who is genuinely interested in enhancing the guest experience at Apex Hotels.
We think you need these skills to ace Restaurant & Bars Supervisor
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Apex Hotels' family values of Trust, Passion, Friendliness, and Teamwork. Reflect these values in your application to show that you align with their culture.
Tailor Your CV: Highlight your previous experience in food and beverage roles, focusing on any supervisory training or customer service achievements. Make sure to emphasise your ability to multi-task and attention to detail.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've delivered excellent customer service and created memorable experiences for guests in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Apex Hotels
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they shape your approach to customer service.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to create memorable experiences for guests.
✨Emphasise Teamwork
As a Restaurant and Bars Supervisor, you'll be managing a team. Discuss your experience working collaboratively and how you motivate others to achieve high standards in service.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Think of scenarios where you successfully managed busy periods or resolved guest complaints effectively.
