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For Companies At a Glance
- Tasks: Lead and innovate private dining experiences while managing a dynamic Food & Beverage team.
- Company: Join the Apex Hotels family, known for its warmth and supportive culture.
- Benefits: Enjoy 29 days holiday, training, gym access, and discounts for you and your family.
- Why this job: Make an impact in a vibrant environment where your personality and ideas shine.
- Qualifications: Management experience in Food/Bar service and a passion for customer service.
- Other info: Structured training journey to help you thrive in your role.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as the Private Dining & Events Manager in Apex City of London Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
Role Overview
As the Private Dining & Events Manager with Apex Hotels, you will be an innovative and passionate private dining and events manager who enjoys creating a lifestyle F&B vibe. The role will include leading and being accountable for our Room Service offering and standards, with additional shifts in our restaurant. This role is based at our Lampery Seething Lane branch, with additional support and assistance with our other London properties.
Assist your F&B Manager in the Delivery of outlet profit targets:
- By ensuring you and your team provide outstanding service, decreasing the need to have to offer any refunds due to complaints
- Ensuring engaging upselling techniques are implemented in order to increase sales
- Being a stickler for ensuring Productivity and tight controls on payroll spends, in line with Revenues
- Reviewing key metrics and performance indicators with your manager and ensuring suitable action is taken and trained into your teams to ensure better results
- Working with your manager to ensure that Daily / weekly payroll/food/beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction
- To train and develop a multi skilled team that delivers payroll flexibility with minimal hierarchy
- Collaborative work with the events department
- Review of all feedback post Private Dining & Events functions
- Support in Proactive involvement in Sales familiarisation trips and customer tastings to ensure personalised experiences and drive value.
- Ensuring Private Dining rooms are always set to the Highest standards, including periods when not in use, ready for show arounds
- Ensure private dining rooms are always set to the highest standards
- Meet and greet event organisers and guests to ensure all needs are taken care of
Starting the Journey
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Private Dining & Events Manager. With this in mind, we are looking for a Private Dining & Events Manager who:
- Provides clear and influencing communication able to interact at all levels
- Loves great customer service and has an eye for standards
- Possesses a sales, service and profit driven mentality
- Builds and develops a guest centric team
- Has experience at management level in the Food/Bar service sector.
- In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service.
- The ability to lead and motivate a team of Supervisors and Assistants in service delivery.
- Previous experience in recruitment, coaching, training and performance management of staff.
- Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you are working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
- Following your first successful 3 months, you’ll also receive access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
If this is you, click apply, we look forward to hearing from you!
Private Dining & Events Manager employer: Apex Hotels
Contact Detail:
Apex Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Dining & Events Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' values and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your pitch! Be ready to share your passion for private dining and events management. Highlight your experience and how it aligns with their goals, especially around customer service and team leadership.
✨Tip Number 3
Show off your personality! Apex Hotels values authenticity, so don’t be afraid to let your true self shine during interviews. Share your ideas and how you can bring a fresh perspective to their Food and Beverage Team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from Apex Hotels.
We think you need these skills to ace Private Dining & Events Manager
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and events.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in private dining and events management. Use examples that align with our values of Trust, Passion, Friendliness, and Teamwork.
Showcase Your Skills: Don’t just list your skills; demonstrate how you've used them in past roles. Whether it’s leading a team or managing events, we want to know how you’ve made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Apex Hotels
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of private dining and events management. Familiarise yourself with Apex Hotels' values and how they align with your own. Be ready to discuss your experience in leading teams and delivering exceptional service.
✨Show Your Passion
Apex Hotels is all about personality and passion. During the interview, let your enthusiasm for the role shine through. Share specific examples of how you've created memorable dining experiences or led successful events in the past.
✨Be a Team Player
Since teamwork is key at Apex Hotels, be prepared to discuss how you’ve collaborated with others in previous roles. Highlight your ability to train and develop a team, and how you’ve fostered a positive work environment that encourages everyone to contribute.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. This shows your genuine interest in the role and the company. Inquire about the team dynamics, upcoming events, or how Apex Hotels measures success in their private dining services.
