Night Guest Services Agent – Warm Welcome & Growth
Night Guest Services Agent – Warm Welcome & Growth

Night Guest Services Agent – Warm Welcome & Growth

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and create a welcoming atmosphere for guests.
  • Company: Family-oriented hotel chain in London with a focus on growth.
  • Benefits: Structured development programme, supportive team, and career advancement opportunities.
  • Why this job: Join a thriving team and make a real difference in guests' experiences.
  • Qualifications: Strong organisational skills and a positive customer service attitude.
  • Other info: Perfect for night owls looking to grow in the hospitality industry.

The predicted salary is between 24000 - 36000 £ per year.

A family-oriented hotel chain in London is looking for a Night Receptionist. In this role, you will provide exceptional customer service and ensure a safe and welcoming environment for guests.

Responsibilities include:

  • Managing check-ins
  • Offering local information
  • Creating a fun atmosphere

The ideal candidate will have strong organisational skills, a customer service attitude, and attention to detail. A structured development program is offered to help you excel in your career. Join us and be part of a thriving team!

Night Guest Services Agent – Warm Welcome & Growth employer: Apex Hotels

Join a family-oriented hotel chain in London that prioritises exceptional customer service and a welcoming atmosphere for both guests and employees. With a strong focus on employee growth through structured development programmes, you will thrive in a supportive work culture that values teamwork and attention to detail. Experience the unique advantage of working in a vibrant city while being part of a thriving team dedicated to creating memorable experiences.
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Contact Detail:

Apex Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Guest Services Agent – Warm Welcome & Growth

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Guest Services Agent role.

Tip Number 2

Show off your personality! When you get that interview, let your warm and welcoming nature shine through. Remember, they’re looking for someone who can create a fun atmosphere for guests, so be yourself and show them how you can contribute to that vibe.

Tip Number 3

Research the hotel chain! Familiarise yourself with their values and what makes them unique. This will not only help you during the interview but also show that you’re genuinely interested in being part of their thriving team.

Tip Number 4

Apply through our website! We make it super easy for you to find and apply for roles like the Night Receptionist. Plus, it shows you’re keen on joining us directly, which is always a bonus!

We think you need these skills to ace Night Guest Services Agent – Warm Welcome & Growth

Customer Service
Organisational Skills
Attention to Detail
Communication Skills
Problem-Solving Skills
Time Management
Teamwork
Local Knowledge

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, we’re all about creating a fun atmosphere for our guests!

Highlight Relevant Experience: Make sure to showcase any previous experience in customer service or hospitality. We love seeing how your skills can contribute to our family-oriented environment. Tailor your application to reflect how you can help us create that warm welcome for our guests.

Be Organised and Detail-Oriented: Since the role requires strong organisational skills, ensure your application is well-structured and free from errors. A tidy application reflects your attention to detail, which is super important for managing check-ins and guest information.

Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our thriving team!

How to prepare for a job interview at Apex Hotels

Know the Company

Before your interview, take some time to research the hotel chain. Understand their values, mission, and what makes them family-oriented. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

As a Night Guest Services Agent, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a welcoming atmosphere.

Highlight Your Organisational Skills

In this role, you'll need strong organisational skills. Be ready to discuss how you manage multiple tasks efficiently, especially during busy check-in times. Share specific strategies you use to stay organised and ensure everything runs smoothly.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the structured development program mentioned in the job description. This shows your eagerness to grow within the company and helps you understand how they support employee development.

Night Guest Services Agent – Warm Welcome & Growth
Apex Hotels
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  • Night Guest Services Agent – Warm Welcome & Growth

    Full-Time
    24000 - 36000 £ / year (est.)
  • A

    Apex Hotels

    500-1000
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