At a Glance
- Tasks: Lead and manage private dining and events, ensuring exceptional service and standards.
- Company: Join the Apex Hotels family, where we value trust, passion, and teamwork.
- Benefits: Enjoy 29 days holiday, training, gym access, and discounts for you and your family.
- Why this job: Be part of a dynamic team, creating memorable experiences in a vibrant environment.
- Qualifications: Management experience in food and beverage, with a focus on customer service and team development.
- Other info: Structured training journey to help you thrive in your role.
The predicted salary is between 36000 - 60000 £ per year.
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as the Private Dining & Events Manager in Apex City of London Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team.
As the Private Dining & Events Manager with Apex Hotels, you will be an innovative and passionate private dining and events manager who enjoys creating a lifestyle F&B vibe. The role will include leading and being accountable for our Room Service offering and standards, with additional shifts in our restaurant. This role is based at our Lampery Seething Lane branch, with additional support and assistance with our other London properties.
Assist your F&B Manager in the Delivery of outlet profit targets:
- By ensuring you and your team provide outstanding service, decreasing the need to have to offer any refunds due to complaints
- Ensuring engaging upselling techniques are implemented in order to increase sales
- Being a stickler for ensuring Productivity and tight controls on payroll spends, in line with Revenues
- Reviewing key metrics and performance indicators with your manager and ensuring suitable action is taken and trained into your teams to ensure better results
- Working with your manager to ensure that Daily / weekly payroll/food/beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction
- To train and develop a multi skilled team that delivers payroll flexibility with minimal hierarchy
- Collaborative work with the events department
- Review of all feedback post Private Dining & Events functions
- Support in Proactive involvement in Sales familiarisation trips and customer tastings to ensure personalised experiences and drive value.
- Ensuring Private Dining rooms are always set to the Highest standards, including periods when not in use, ready for show arounds
- Ensure private dining rooms are always set to the highest standards
- Meet and greet event organisers and guests to ensure all needs are taken care of
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Private Dining & Events Manager. With this in mind, we are looking for a Private Dining & Events Manager who:
- Provides clear and influencing communication able to interact at all levels
- Loves great customer service and has an eye for standards
- Possesses a sales, service and profit driven mentality
- Builds and develops a guest centric team
- Has experience at management level in the Food/Bar service sector.
- In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service.
- The ability to lead and motivate a team of Supervisors and Assistants in service delivery.
- Previous experience in recruitment, coaching, training and performance management of staff.
- Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified.
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you are working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
- Following your first successful 3 months, you’ll also receive access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
If this is you, click apply, we look forward to hearing from you!
Private Dining & Events Manager in London employer: Apex Hotels
Contact Detail:
Apex Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Dining & Events Manager in London
✨Tip Number 1
Get to know the company culture before your interview. Check out Apex Hotels' social media and website to see how they interact with guests and employees. This will help you tailor your answers and show that you're a great fit for their family values.
✨Tip Number 2
Practice your communication skills! As a Private Dining & Events Manager, you'll need to be a clear and engaging communicator. Try role-playing common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate your commitment to creating memorable experiences, which is key for this role.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Private Dining & Events Manager in London
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and events.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in private dining and events management. Use keywords from the job description to show that you’re a perfect fit for our team!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s increasing sales or improving customer satisfaction, we love to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Apex Hotels!
How to prepare for a job interview at Apex Hotels
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the role of a Private Dining & Events Manager. Familiarise yourself with Apex Hotels' values and how they align with your own. Be ready to discuss your experience in managing food and beverage operations, as well as your understanding of stock control and customer service.
✨Show Your Personality
Apex Hotels values personality and friendliness, so don’t be afraid to let yours shine through! Share anecdotes that highlight your passion for hospitality and how you’ve created memorable experiences for guests in the past. This will help you connect with the interviewers on a personal level.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complaints. Think of specific examples where you’ve successfully managed difficult situations or improved service standards. This will demonstrate your capability to lead a team and ensure guest satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.