Apex Hotels in London seeks a proactive Duty Manager to lead the front desk team, ensuring a warm, efficient guest experience from arrival to departure. You will coordinate reception staff, supervise porters, and handle guest communications and safety procedures with a focus on service excellence.
You will guide day-to-day operations, respond to feedback, and collaborate with other departments to maintain the highest levels of hospitality.
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London Duty Manager - 4 on 4 off, Guest Experience employer: Apex Hotels
Apex Hotels in London is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With a comprehensive 12-week learning journey, employees gain essential skills in self-checking room operations while enjoying the support of a dedicated housekeeping team. The company prioritises employee well-being and fosters an environment that celebrates initiative and guest satisfaction, making it a rewarding place to work.