Hotel Operations & Guest Experience Lead

A hotel chain in the UK is seeking a dynamic individual to oversee the guest journey, brand standards, and team performance. This role involves interacting with customers, implementing service strategies, and ensuring high performance across multiple departments. The ideal candidate will excel in leading teams and improving service quality. This position offers numerous benefits, including 35 days of holiday, training from day one, and access to fitness facilities. #J-18808-Ljbffr