Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and create unforgettable experiences at our family-friendly hotel.
- Company: Join a warm and welcoming hotel chain in Greater London.
- Benefits: Enjoy extensive training, career development, and a friendly work environment.
- Why this job: Be the face of hospitality and make a real difference in guests' stays.
- Qualifications: Strong customer service skills and ability to multitask effectively.
- Other info: Great opportunities for personal growth in a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
A family-oriented hotel chain in Greater London seeks a Front Office Receptionist to provide exceptional service and create memorable experiences for guests. This role involves greeting guests, managing check-in/out procedures, and offering insightful information about local attractions and hotel services.
Ideal candidates will excel in customer service, multi-tasking, and attention to detail. The hotel promotes a warm and friendly atmosphere and provides extensive training and development opportunities, ensuring staff can thrive in their roles.
Guest Services Receptionist — Warm Welcomes & Benefits employer: Apex Hotels
Contact Detail:
Apex Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Receptionist — Warm Welcomes & Benefits
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with their services and local attractions so you can impress during your interview. We want to see that you’re genuinely excited about creating memorable experiences for guests.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a receptionist, like handling guest complaints or providing recommendations. This will help you feel more confident and ready to shine when it’s your turn to greet guests.
✨Tip Number 3
Don’t underestimate the power of a warm smile and positive attitude! When you walk into that interview, let your personality shine through. We love candidates who can bring a friendly vibe to the team and make guests feel at home.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to join our family-oriented team and grow with us.
We think you need these skills to ace Guest Services Receptionist — Warm Welcomes & Benefits
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring warmth and friendliness to our team. Share a little about yourself and why you’re excited about the role.
Highlight Relevant Experience: Make sure to showcase any previous experience in customer service or hospitality. We love candidates who can demonstrate their ability to create memorable experiences for guests, so don’t hold back on those examples!
Be Detail-Oriented: Attention to detail is key in this role. Double-check your application for any typos or errors before submitting it. A polished application shows us that you care about the little things, just like we do for our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Apex Hotels
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel chain thoroughly. Familiarise yourself with their services, local attractions, and any unique features that set them apart. This knowledge will not only impress the interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of situations where you went above and beyond for a guest or resolved a difficult issue. This will demonstrate your ability to create memorable experiences, which is key for this role.
✨Practice Multi-Tasking Scenarios
As a Front Office Receptionist, you'll need to juggle multiple tasks at once. During the interview, be ready to discuss how you handle busy periods and manage various responsibilities simultaneously. You might even want to practice some role-play scenarios with a friend to get comfortable.
✨Emphasise Your Attention to Detail
Attention to detail is crucial in this role, especially when managing check-in/out procedures. Be prepared to share specific examples of how you've demonstrated this skill in previous jobs. Highlighting your meticulous nature will show that you're a perfect fit for the warm and friendly atmosphere they promote.
