At a Glance
- Tasks: Manage group and event sales, ensuring exceptional service from enquiry to execution.
- Company: Join the Apex Hotels family, where we value trust, passion, friendliness, and teamwork.
- Benefits: Enjoy 30 days holiday, training, gym access, and a range of employee perks.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of an innovative team, making memorable experiences for clients.
- Qualifications: Experience in events or group sales, strong leadership, and excellent communication skills.
The predicted salary is between 30000 - 40000 € per year.
Why Join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Groups, Conference, and Events Assistant Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Events and Group Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Please note this position is an office-based role focused on managing group and event enquiries.
Main Purpose of Job To drive and manage conference, events and group sales and confirmed bookings, ensuring exceptional service delivery from enquiry to execution. Key support to the GCE Manager, this role plays a key part in maximising revenue, efficient coordination, and outstanding client relationship management while delivering exceptional client experiences across all conference and event spaces.
Specific Tasks
- Supervisory Responsibilities
- Supporting the GCE Manager in overseeing daily team operations and strategic planning.
- Provide guidance, training, and mentoring to junior team members.
- Delegate tasks and monitor performance to ensure service standards are met.
- Assist in onboarding new team members and contribute to development plans.
- Sales & Revenue Generation
- Convert group and event enquiries into confirmed bookings.
- Maximise bedroom, meeting room, and event space revenue.
- Client Relationship Management
- Build strong relationships with corporate, leisure, and agency clients.
- Conduct site visits and client meetings to showcase the hotel’s offerings.
- Event Coordination
- Liaise with internal departments (F&B, Front Office, Housekeeping) to ensure seamless event delivery.
- Prepare detailed function sheets and ensure all client requirements are met.
- Attend and support events as required to ensure client satisfaction.
- Administration & Reporting
- Maintain accurate records in the hotel’s booking system.
- Prepare reports on sales performance, booking trends, and client feedback.
- Monitor team productivity and suggest improvements to processes.
Reporting Structure GCE Manager (region to be specified). This post has supervisory responsibility for GCE Executives. Whilst this role will have accountability to a specific primary region, as business needs require, this will expand to cover all Apex Hotels and locations to the same standard and role responsibilities.
About you We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:
Skills & Experience Required
- Proven experience in events or group sales, ideally within a hotel or hospitality environment.
- Strong leadership and supervisory skills.
- Strong commercial awareness and target-driven mindset.
- Excellent communication and negotiation skills.
- Ability to multitask and manage multiple events simultaneously.
- Proficiency in booking systems (e.g. Infor, Opera, Delphi) and Microsoft Office.
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 30 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
Groups, Conference and Events Assistant Manager employer: Apex Hotels
Apex Hotels is an exceptional employer that prioritises a warm and inclusive work culture, where family values of Trust, Passion, Friendliness, and Teamwork are at the core of everything we do. As a Groups, Conference and Events Assistant Manager, you will enjoy a competitive salary, generous benefits including 30 days holiday, training from day one, and access to state-of-the-art facilities, all while being part of a dynamic team that encourages personal growth and innovation. Join us to not only advance your career but also to build lasting relationships in a supportive environment that celebrates individuality and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Groups, Conference and Events Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. Understanding their values of Trust, Passion, Friendliness, and Teamwork will help you connect with the team during your chat.
✨Tip Number 2
Practice your pitch! Be ready to share your experiences in events or group sales. Highlight how your skills can contribute to maximising revenue and delivering exceptional client experiences. We want to hear your passion!
✨Tip Number 3
Show off your people skills! Building strong relationships is key in this role. Think of examples where you've successfully managed client relationships or coordinated events. This will demonstrate your ability to fit right into the Apex family.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Groups, Conference and Events Assistant Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for events and how you can bring a unique flair to our team.
Tailor Your Experience:Make sure to highlight your relevant experience in events or group sales. Use specific examples that demonstrate your skills in managing multiple events and building client relationships, as these are key to the role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the position without wading through unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Apex Hotels!
How to prepare for a job interview at Apex Hotels
✨Know Your Stuff
Before the interview, make sure you research Apex Hotels thoroughly. Understand their values of Trust, Passion, Friendliness, and Teamwork. Be ready to discuss how your experience in events or group sales aligns with these values and how you can contribute to their innovative team.
✨Showcase Your Leadership Skills
As a Groups, Conference and Events Assistant Manager, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully led a team or managed multiple events simultaneously. Highlight your ability to mentor and guide junior team members.
✨Demonstrate Client Relationship Management
Be prepared to talk about how you've built strong relationships with clients in previous roles. Share specific examples of how you've handled client enquiries and ensured exceptional service delivery. This will show that you understand the importance of client satisfaction in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of events they typically host, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
