At a Glance
- Tasks: Supervise daily restaurant and bar operations, ensuring top-notch service and guest satisfaction.
- Company: Join the Apex family, known for its warm hospitality and strong team values.
- Benefits: Enjoy 29 days holiday, gym access, employee discounts, and a fun work environment.
- Other info: Bring your personality to work and thrive in a supportive, innovative atmosphere.
- Why this job: Be part of a vibrant team, develop skills, and create memorable experiences for guests.
- Qualifications: Previous food or beverage experience and a passion for customer service are essential.
The predicted salary is between 24000 - 33600 £ per year.
Why join Apex Hotels?
You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Food & Beverage Supervisor in London. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, you’ll also receive ……
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Role Overview:
As Food & Beverage Supervisor you will assist the Restaurant and Bars Manager in the day-to-day operation of the restaurant and bar and be responsible for delivering a high level of service to all our guests. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the restaurant and bar areas you will help maximise revenue through first class service and establishing rapport with the guests.
You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
Joining the dedicated Food and Beverage department, you will:
- Manage the team to ensure customer service standards are met and customer enquiries are dealt with
- Be able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service
- Deliver outstanding customer care
- Be responsible for the opening and closing of the Restaurant and Bar
- Take responsibility for stock taking
- Assist with recruiting and training employees
- Deliver the highest standards in service and presentation
- Assist with payroll, employee scheduling and administration
About you?
As an Apex Hotels Food and Beverage Supervisor, you will take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries and all with a smile and your infectious personality!
When you start your new role with Apex Hotels, you will begin a 12 week structured learning and development programme. With this in mind, we are looking for a Food and Beverage Supervisor who:
- Has previous experience in a food or beverage role
- Can deliver excellent standards
- Uses own initiative
- Has a customer service attitude
- Ideally has experience of supervisory training
- Holds a genuine desire to provide a Warmer Welcome to our guests
Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
#J-18808-Ljbffr
Food & Beverage Supervisor employer: Apex Hotels
Apex Hotels in Edinburgh is an excellent employer, offering a supportive work culture that prioritises employee growth and development from day one. With generous benefits such as 29 days of holiday and discounts on rooms and restaurants, we ensure our team members feel valued and motivated while contributing to an exceptional guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Familiarise yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs to demonstrate that you would be a great cultural fit.
✨Tip Number 2
Showcase your passion for food and beverage by discussing your favourite dining experiences or unique cocktails you've created. This not only reflects your enthusiasm but also gives insight into your personality, which is something Apex values highly.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered outstanding customer service in previous roles. Think about times when you went above and beyond to create memorable experiences for guests, as this aligns perfectly with the role's expectations.
✨Tip Number 4
Network with current or former employees of Apex Hotels if possible. They can provide valuable insights into the company culture and what it takes to succeed in the Food and Beverage Supervisor role, giving you an edge in your application.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Food & Beverage Supervisor position. Tailor your application to highlight relevant experience and skills that align with what Apex Hotels is looking for.
Showcase Your Personality:Apex Hotels values personality and friendliness. In your cover letter, express your unique traits and how they contribute to a positive guest experience. Share anecdotes that demonstrate your passion for food and drink, as well as your customer service skills.
Highlight Relevant Experience:Make sure to detail any previous experience in food and beverage roles, especially supervisory positions. Use specific examples to illustrate how you have successfully managed teams, improved service standards, or enhanced guest experiences in past roles.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role. Consider asking a friend to review it for clarity and impact.
How to prepare for a job interview at Apex Hotels
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they shape your approach to customer service.
✨Demonstrate Teamwork Skills
As a Food & Beverage Supervisor, you'll be managing a team. Be prepared to discuss examples of how you've successfully worked in a team environment and how you handle conflicts or challenges within a group.
✨Highlight Customer Service Experience
Since the role focuses on delivering outstanding customer care, come ready with specific examples of how you've gone above and beyond for guests in previous roles. This will show your commitment to providing a 'Warmer Welcome'.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in being part of the Apex family.
