At a Glance
- Tasks: Lead and organise memorable events, ensuring excellent customer experiences.
- Company: Join the friendly Apex Hotels family in Edinburgh.
- Benefits: Enjoy 29 days holiday, training, gym access, and discounts.
- Other info: Structured training journey with great career growth opportunities.
- Why this job: Make special moments for guests while developing your skills.
- Qualifications: Experience in events and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Conference and Events Supervisor in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Conference and Events Team as we believe it is our personality, style and friendliness that makes Apex Hotels.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state‑of‑the‑art gym and pools
- Healthy meals to enjoy while you're working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App
- £200 referral bonus when your friends or family join the team
- Access to our discounts and wellbeing platform “Treat Yourself Here”
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey: As Conference and Events Supervisor you will have the opportunity to be actively involved in leading and influencing the day to day running of the Conference and Events within Apex Hotels. You will have the exciting role of making sure every customer has a memorable experience and leaves with special memories. No two days are the same in Conference and Events with a variety of corporate events, weddings and special occasions. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
You will be an excellent organiser with a passion for providing excellent customer care. You will have the initiative and drive to build on the success of the department alongside the Manager. You will have excellent communication skills and be able to motivate your team, as well as delegate tasks. Responsibilities include:
- Setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience
- Ensuring staff provide excellent customer service during each event
- Serving food and beverages to the guests
- Delivering the highest standards in service and presentation
- Preparing tea/coffee breaks and stations with appropriate food and beverages
- Resolving any guest requests and fulfilling any special requirements during the event
- Ensuring all working areas are kept clean and tidy
- Taking responsibility for stock taking
- Assisting with the training and development of Team members
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Supervisor. With this in mind, we are looking for a Conference and Events Supervisor who:
- Has previous experience in a Conference and Events role
- Ideally has evidence of supervisory training
- Can deliver excellent standards
- Uses own initiative
- Has a strong customer service attitude
- Holds a genuine desire to provide a warmer welcome to our guests
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
Conference & Events Supervisor in Edinburgh employer: Apex Hotels
Apex Hotels is an exceptional employer that prioritises a warm and inclusive work environment, where family values of Trust, Passion, Friendliness, and Teamwork are at the core of our culture. As a Conference and Events Supervisor in Edinburgh, you will enjoy a competitive salary, extensive employee benefits including 29 days holiday, training from day one, and opportunities for personal growth, all while creating memorable experiences for our guests in a dynamic and supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Supervisor in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Apex Hotels, they value Trust, Passion, Friendliness, and Teamwork, so think about how you can showcase these traits during your chat!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experiences and skills. We want you to shine when it’s your turn to impress the hiring team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join the Apex family!
We think you need these skills to ace Conference & Events Supervisor in Edinburgh
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your unique personality shine through. This role is all about friendliness and teamwork, so don’t be afraid to show us how you can bring that vibe to our Conference and Events Team.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your previous experience in Conference and Events roles and any supervisory training you've had. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so go ahead and get started!
How to prepare for a job interview at Apex Hotels
✨Show Your Passion for Events
Make sure to express your enthusiasm for the Conference and Events industry during the interview. Share specific examples of past events you've managed or participated in, highlighting what you loved about those experiences. This will demonstrate your genuine interest and align with Apex Hotels' values of passion and friendliness.
✨Highlight Your Organisational Skills
As a Conference and Events Supervisor, organisation is key. Prepare to discuss how you manage multiple tasks and ensure everything runs smoothly. Bring up any tools or methods you use to stay organised, and be ready to share a story where your organisational skills made a difference in an event's success.
✨Demonstrate Teamwork and Leadership
Apex Hotels values teamwork, so be prepared to talk about your experience working in teams and leading them. Share examples of how you've motivated team members or resolved conflicts. This will show that you can foster a positive environment and work collaboratively, which is crucial for this role.
✨Prepare for Customer Service Scenarios
Since excellent customer service is at the heart of this role, think of scenarios where you've gone above and beyond for a guest or client. Be ready to discuss how you handle difficult situations or special requests, as this will showcase your commitment to providing a memorable experience for guests.
