At a Glance
- Tasks: Join our Management Apprentice Programme and learn the ropes of Food & Beverage management.
- Company: Apex Hotels, a family-owned collection of stylish boutique hotels.
- Benefits: 29 days holiday, training from day one, gym access, and employee discounts.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Gain a BSc (Hons) Degree while kickstarting your career in hospitality.
- Qualifications: Passion for hospitality and commitment to full-time work and study.
The predicted salary is between 15000 - 20000 £ per year.
This is a unique and exciting opportunity to join Apex Hotels in Dundee on our Management Apprentice Programme. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and be yourself whilst working as part of the fantastic team, as we believe it is our personality, style and friendliness that make Apex Hotels special.
We are looking to nurture and develop the next generation of leaders within Apex Hotels. This great opportunity offers a unique route to achieving a BSc (Hons) Degree in Business Management whilst working to gain the necessary skills and leadership experience required for you to begin your successful management career within one of the UK’s leading hotel groups. You will be based within the Food & Beverage Department, reporting directly to the Food & Beverage Manager with support from the operations manager. Following your first six months you will have the opportunity to move into other operational departments, Kitchen and Conference & Events, to learn the core, key elements of the guest journey in those areas, creating the ability for you to support each department at key times. The goal is to support you in your journey in becoming a guest‑focused manager who will be able to step into various Food & Beverage departments seamlessly, supporting day‑to‑day delivery.
Responsibilities
- Attend University of Dundee 1 day per week for 4 years.
- Participate in ongoing training & development to develop personal and professional skills.
- Ensure the smooth day‑to‑day running of the operational area you are assigned to in line with Apex Brand Standards.
- Anticipate guests’ needs whenever possible to exceed expectations.
- Support the relevant Department Head in the smooth onboarding of our people and timely delivery of operational skills training to ensure the highest standards of guest service and satisfaction.
- Assist in developing and leading hotel‑specific projects in line with the Business Management Curriculum.
- Assist in the preparation and presentation of reports on matters related to projects to senior management.
- Demonstrate behaviours reflective of Apex Family Values.
Personal Characteristics and Competencies
- Passion for the hospitality industry with a desire to progress to a managerial position within the next 5 years.
- Required qualifications to gain entry to the degree level course or be expected to gain these from exams currently being undertaken (e.g. Modern Apprenticeship in a relevant area, Foundation Apprenticeship and Highers, or 4 Highers at Grade B or above).
- Full commitment to managing the demands of full‑time employment and academic study.
- Good communication and IT skills relevant to the role and a desire to develop them.
- Bring a personal style to work to ensure exceptional guest service.
- Excellent customer‑care skills to deal with guest complaints in a calm and positive manner and bring to a suitable conclusion.
- Previous experience of setting high performance standards.
University Programme Requirements
- Resident in Scotland at the start of the work programme.
- Right to work in Scotland.
- No qualification at the same level in the same subject.
Benefits
- 29 days holiday.
- Training and development from day one.
- Employee events and celebrations.
- In‑house company interactive employee communication APP.
- Access to our state‑of‑the‑art gym and pools.
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme.
- Financial Wellbeing App, allowing flexibility to get paid earlier.
- £200 referral bonus when friends or family join the team.
- Access to our discounts and wellbeing platform “Treat Yourself Here” unlocking savings and experiences for you and your family after the first successful 3 months.
- Involvement in employee recognition schemes.
- Long service recognition.
- Probation pass and annual anniversary complimentary guest‑experience overnight stay and dinner for two.
- 50% discount in our restaurants.
- Cycle to Work Scheme.
- Discounted room rates for employees, friends and family.
- Spa treatments and product discounts.
- Life Assurance cover.
Apex Hotels is a stylish and contemporary collection of family‑owned 4* boutique hotels based in Edinburgh, Glasgow, Dundee, London and Bath. Each hotel has its own unique character, but one thing’s for certain—we pride ourselves on delivering a Warmer Welcome to all our guests, no matter which hotel they choose to stay in.
Food and Beverage Management Apprenticeship in Dundee employer: Apex Hotels
Apex Hotels is an exceptional employer that prioritises the growth and development of its team members, offering a unique Food and Beverage Management Apprenticeship in Dundee. With a strong emphasis on family values, a supportive work culture, and opportunities for personal and professional development, employees can thrive while pursuing a BSc (Hons) Degree in Business Management. The company also provides a range of benefits, including generous holiday allowances, access to state-of-the-art facilities, and employee recognition schemes, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Management Apprenticeship in Dundee
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. Understanding their family values of Trust, Passion, Friendliness, and Teamwork will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your personality and experiences align with the role and the values of Apex Hotels.
✨Tip Number 3
Show your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate your commitment to exceptional service, which is key at Apex Hotels.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the apprenticeship programme and the team. This shows your interest and helps you figure out if Apex Hotels is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Food and Beverage Management Apprenticeship in Dundee
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how it aligns with our family values.
Tailor Your Application:Make sure to tailor your application to the Food and Beverage Management Apprenticeship. Highlight any relevant experience or skills that show you’re ready to dive into this exciting role and contribute to our fantastic team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for Apex Hotels. Avoid fluff and focus on what matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Apex Hotels
✨Know Your Stuff
Before the interview, make sure you research Apex Hotels and their values. Understand their commitment to guest service and how they embody Trust, Passion, Friendliness, and Teamwork. This will help you align your answers with what they’re looking for.
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through during the interview. Share personal experiences that highlight your passion for hospitality and how you can contribute to their friendly atmosphere.
✨Prepare for Situational Questions
Expect questions about how you would handle specific situations in a hospitality setting. Think of examples from past experiences where you’ve demonstrated excellent customer care or resolved complaints effectively. This will show your ability to exceed guest expectations.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the role and the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. Consider asking about training opportunities or team dynamics.