At a Glance
- Tasks: Lead the Night team to ensure exceptional guest experiences and manage hotel operations.
- Company: Join the welcoming Apex Hotels family in Dunblane.
- Benefits: Enjoy 29 days holiday, training, gym access, and a competitive salary.
- Other info: Be part of a supportive team that values individuality and growth.
- Why this job: Make a real impact in hospitality while developing your skills and friendships.
- Qualifications: Experience in Front Office/Nights and excellent communication skills required.
The predicted salary is between 28103 - 34348 £ per year.
Why Join Apex Hotels?
You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Night Manager in Dunblane.
From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected.
We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.
Role Overview
We have an exciting opportunity for a Night Manager.
You will be the main point of contact for all hotel emergencies and represent the Front Office Manager, Operations Managers, and the GM in their absences.
You will assist the Front Office Manager in the running of the Night’s operation.
You will ensure effective processes, procedures and systems are in place, aligned with our Purpose and Values and standards.
As the Night Manager, you will ensure the team delivers an effective and enjoyable experience to all guests.
Main Responsibilities
- Responsible for execution of tasks outlined in the Night Managers Manual.
- Liaise with all department heads on a daily basis to ensure we create memories guests will want to share.
- In the absence of Senior Managers, HODs, Assistant HODs, act as the main point of contact for the Hotel and coordinate all departmental activities as appropriate.
- Plan and communicate VIP arrivals to the hotel team.
- Ensuring the all H&S audits and Night Security walk arounds are completed
- Ensure the Night teams have appropriate tools and training to complete their tasks
- Be present in lobby and reception during peak times and support your team
- Promote a selling culture amongst the Night team and review results daily
- Lead the Night team to deliver exceptional customer service at all points of the guest journey.
- Act on all guest feedback, positive and negative. Respond to guest reviews and update guest profiles accordingly.
About you
You will be well organised, be an excellent communicator and be committed to building and developing the team.
We love to welcome people with different experiences and from different places into our Apex family.
We want to ensure you get the best experience from the role you begin your journey with us in.
To excel within this role, you will have
- Previous experience of working within a Front Office/Nights Accommodation environment in a supervisory role is essential.
- Knowledge of the hospitality industry.
- Can deliver excellent service and is customer centric
- Knowledge of H&S procedures
- Previous experience with the Infor Front Office system or any PMS system would be a distinct advantage.
- Proficient with Microsoft Office and IT systems.
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the‑art gym and pools
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
- Following your first successful 3 months, you’ll also receive ……
- Contributions to a pension scheme
- Employee of the quarter and annual recognition schemes
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless.
Here, you’ll shine in your own way, creating joyful moments that lift the everyday.
This role is not eligible for sponsorship under the Skilled Worker visa route.
However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship.
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Night Manager in Dunblane employer: Apex Hotels
Apex Hotels in London is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With a comprehensive 12-week learning journey, employees gain essential skills in self-checking room operations while enjoying the support of a dedicated housekeeping team. The company prioritises employee well-being and fosters an environment that celebrates initiative and guest satisfaction, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Dunblane
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Apex Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Apex Hotels
Don't be shy about reaching out to Apex Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager in Dunblane
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Apex Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Apex Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
