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- Tasks: Lead and organise memorable events, ensuring excellent customer service and team motivation.
- Company: Join Apex Hotels, a family-oriented company that values trust, passion, and teamwork.
- Benefits: Enjoy 29 days holiday, gym access, employee discounts, and a £200 referral bonus.
- Why this job: Be part of a fun team, develop new skills, and create unforgettable experiences for guests.
- Qualifications: Previous experience in events, strong customer service attitude, and a passion for hospitality.
- Other info: Structured training programme and opportunities for personal growth in a vibrant work environment.
The predicted salary is between 24000 - 36000 £ per year.
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Conference and Events Supervisor in Dundee. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Conference and Events Team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream
- £200 referral bonus when your friends or family join the team.
- Access to our discounts and wellbeing platform “Treat Yourself Here” after your first successful 3 months
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover.
Starting your Journey: As Conference and Events Supervisor you will have the opportunity to be actively involved in leading and influencing the day to day running of the Conference and Events within Apex Hotels. You will have the exciting role of making sure every customer has a memorable experience and leaves with special memories. No two days are the same in Conference and Events with a variety of corporate events, weddings and special occasions. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
You will be an excellent organiser with a passion for providing excellent customer care. You will have the initiative and drive to build on the success of the department alongside the Manager. You will have excellent communication skills and be able to motivate your team, as well as delegate tasks.
Responsibilities include:
- Setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience.
- Ensuring staff provide excellent customer service during each event.
- Serving food and beverages to the guests.
- Delivering the highest standards in service and presentation.
- Preparing tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet.
- Resolving any guest requests and aiming to fulfil any special requirements during the event.
- Being responsible for ensuring all working areas are kept clean and tidy.
- Taking responsibility for stock taking.
- Assisting with the training and development of Team members.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Supervisor. With this in mind, we are looking for a Conference and Events Supervisor who:
- Has previous experience in a Conference and Events role
- Ideally has evidence of supervisory training
- Can deliver excellent standards
- Uses own initiative
- Has a strong customer service attitude
- Holds a genuine desire to provide a warmer welcome to our guests.
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
If you are interested, click apply. We look forward to hearing from you!
Conference & Events Supervisor employer: Apex Hotels
Contact Detail:
Apex Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Supervisor
✨Tip Number 1
Familiarise yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Research the types of events that Apex Hotels typically hosts. Being knowledgeable about their offerings will allow you to speak confidently about how you can contribute to creating memorable experiences for guests.
✨Tip Number 3
Prepare examples from your previous experience that demonstrate your organisational skills and ability to deliver excellent customer service. Be ready to discuss specific situations where you went above and beyond to ensure guest satisfaction.
✨Tip Number 4
Showcase your leadership qualities by discussing any past supervisory roles or experiences where you motivated a team. Emphasise your ability to delegate tasks effectively and maintain high standards during events.
We think you need these skills to ace Conference & Events Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conference and events management. Emphasise any supervisory roles you've held and showcase your customer service skills, as these are crucial for the position.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and passion for the role. Mention specific experiences that demonstrate your ability to create memorable guest experiences and your enthusiasm for teamwork.
Showcase Your Organisational Skills: In your application, provide examples of how you've successfully organised events or managed teams in the past. Highlight your attention to detail and ability to handle multiple tasks simultaneously.
Express Your Values: Align your application with Apex Hotels' family values of Trust, Passion, Friendliness, and Teamwork. Share personal anecdotes that illustrate how you embody these values in your work.
How to prepare for a job interview at Apex Hotels
✨Show Your Passion for Customer Service
As a Conference and Events Supervisor, your role revolves around providing excellent customer care. Be prepared to share examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to creating memorable experiences.
✨Highlight Your Organisational Skills
The job requires excellent organisational abilities. Discuss specific instances where you successfully managed multiple events or tasks simultaneously. This will showcase your capability to handle the dynamic nature of the role.
✨Emphasise Teamwork and Leadership
Since you'll be leading a team, it's crucial to convey your leadership style. Share experiences where you've motivated a team or resolved conflicts, highlighting your ability to foster a friendly and collaborative environment.
✨Bring Your Unique Personality
Apex Hotels values individuality, so don't shy away from showing your personality during the interview. Share your ideas on how you can contribute to the team's culture and make the workplace more enjoyable for everyone.
