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- Tasks: Lead and inspire a diverse team to deliver exceptional service in a stunning hotel setting.
- Company: Pine Trees Hotel, a 4-star gem in the beautiful Scottish Highlands.
- Benefits: Competitive salary, career development, and a chance to work in a breathtaking environment.
- Other info: Opportunity to make a real impact in a supportive and engaging workplace.
- Why this job: Join us to create unforgettable experiences while embracing Scottish culture and nature.
- Qualifications: Experience in luxury hotels and strong leadership skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
Why Join Pine Trees Hotel? Experience a warm welcome in the Scottish Highlands and embrace the very best of Scottish culture. Nestled in the heart of Pitlochry, we invite everyone who joins our team to help us create a traditional Coorie lifestyle that reflects the natural beauty and serenity of our surroundings. At Pine Trees, we want our team and our guests to step away from the hustle and bustle and take in the breath‑taking scenery within our 10-acre woodland estate.
Your Role: As General Manager you will be responsible for the overall management and operation of the 4* Pine Trees Hotel. You will ensure the highest standards of service, guest satisfaction, and profitability. This role requires a strong leader with a passion for hospitality, someone with exceptional 4 or 5 Red Star experience, and the ability to inspire and manage a diverse team. As General Manager you will lead and motivate the hotel team to achieve both immediate goals and long-term strategy. The focus is on embedding an inspiring team culture, people development, commercial achievement spanning from top line revenue to bottom line profitability, quality and service delivery excellence.
Key responsibilities:
- Provide strategic direction and leadership for the hotel, ensuring a wholly positive and engaged work environment.
- Mentor and develop senior leaders within the hotel.
- Implement and maintain high level 4 & 5 Red Star standard operating procedures across the hotel, ensuring the hotel team is delivering exceptional service to our guests, with any insights rectified through appropriate training.
- In conjunction with the Head of Commercial and their team, develop and execute sales and marketing strategies to attract and retain guests and clients.
- Be present for high level industry showcasing of the hotel through FAM trips, hosting lunches, dinners, receptions etc.
- In conjunction with the Head of Operations and Head of Commercial, develop the hotel's budget and financial plans.
- Manage the financial performance including attainment of annual revenue growth and profit conversion targets.
- Monitor financial performance and implement cost-control measures.
- Where revenue concerns exist to develop and deploy appropriate operational cost actions to maximise profit protection.
- In collaboration with the Head of Commercial, maximise revenue through effective pricing and sales strategies for bedrooms, events, external spa, restaurant and bar.
- Oversee the recruitment, training, and development of hotel teams, supporting managers to select the best candidates for vacancies and have a pipeline of succession roles secured.
- Promote a culture of continuous improvement and professional development.
- Collaborate closely with Head of Operations and peer group in stringently reviewing key service measurements to attain guest net promoter score and brand global review index in alignment with scorecard targets.
- Champion and encourage a culture and awareness within the properties which support our initiatives to our charity partners and local community initiatives.
About you:
- 4 or 5 Red Star luxury hotel experience.
- Ability to create a high performing and all-inclusive guest centric culture.
- Sales focused with an ability to expertly support closing business leads.
- Strong growth mindset with the ability to adapt.
- Excellent verbal and written communication.
- Excellent organizational skills, with the ability to handle multiple priorities.
- Highly analytical, creative problem solver and a strong leader.
- Ability to make concise cost benefit decisions.
- Crisis management skills.
- Leading from the front mentality with effective resourcing skills.
General Manager in Brighton employer: Apex Hotels
Contact Detail:
Apex Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend industry events, job fairs, or local meet-ups. Being present in these spaces not only helps you learn more about potential employers but also gives you a chance to make a memorable impression.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by researching Pine Trees Hotel and its culture. Understand their values and think about how your experience aligns with their mission. This will help you articulate why you're the perfect fit for the General Manager role.
We think you need these skills to ace General Manager in Brighton
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to guest satisfaction and how you've created memorable moments for guests in the past.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We want to see how your experience aligns with our vision for Pine Trees Hotel and the Coorie lifestyle.
Highlight Leadership Experience: As a General Manager, strong leadership is crucial. Use your application to showcase your previous roles where you’ve successfully led teams, mentored staff, and fostered a positive work environment. We’re looking for someone who can inspire others!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Pine Trees Hotel.
How to prepare for a job interview at Apex Hotels
✨Know Your Pine Trees
Before the interview, dive deep into the history and values of Pine Trees Hotel. Understand their commitment to Scottish culture and the Coorie lifestyle. This will help you connect your experience with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Prepare examples of how you've successfully led diverse teams in the past. Highlight your ability to inspire and develop others, as well as how you've fostered a positive work environment that aligns with the hotel's goals.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with budgeting and financial performance. Bring specific examples of how you've achieved revenue growth and implemented cost-control measures in previous roles. This will show that you can manage the hotel's financial health effectively.
✨Engage with Their Community Focus
Pine Trees Hotel values community initiatives, so be prepared to talk about any relevant experiences you have in this area. Discuss how you can contribute to their charity partnerships and local community efforts, demonstrating your commitment to making a positive impact beyond just the hotel.