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- Tasks: Ensure guest satisfaction and safety overnight while managing check-ins and providing local information.
- Company: Leading hotel chain in Bath with a focus on warm guest experiences.
- Benefits: Training provided, opportunities for growth, and a fun work environment.
- Why this job: Join a rewarding career where you can make guests feel welcome and valued.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Perfect for those looking to develop their hospitality skills in a dynamic setting.
The predicted salary is between 20000 - 30000 £ per year.
A leading hotel chain in Bath is looking for a Night Receptionist to ensure guest satisfaction and safety overnight.
Responsibilities include:
- Greeting guests
- Managing check ins/outs
- Providing information about the hotel and local area
The ideal candidate will have strong organisational skills, a passion for customer service, and the ability to multi-task effectively. Training is provided to develop your skills, ensuring you can provide a warm and welcoming experience. Join us for a fun and rewarding career filled with opportunities and growth.
Night Front Desk Host - Warm Guest Experience in Bath employer: Apex Hotels
Contact Detail:
Apex Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Host - Warm Guest Experience in Bath
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to see how you can create that warm guest experience, so share examples of how you've gone above and beyond for guests in the past.
✨Tip Number 2
Research the hotel chain before your interview. Knowing their values and what makes them unique will help us see your genuine interest in joining the team and providing that exceptional service.
✨Tip Number 3
Practice your multi-tasking skills! During the interview, we might ask you how you would handle multiple guests at once. Think of scenarios where you successfully juggled tasks and kept everyone happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Night Front Desk Host - Warm Guest Experience in Bath
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share any relevant experiences where you went above and beyond to ensure a great guest experience. We love seeing candidates who genuinely care about making others feel welcome!
Highlight Your Organisational Skills: As a Night Front Desk Host, you'll need to juggle multiple tasks. Make sure to mention any past roles or experiences that showcase your organisational skills. We want to know how you keep things running smoothly, even when the night gets busy!
Be Yourself: We’re looking for genuine personalities! Don’t be afraid to let your unique voice come through in your application. Whether it’s a fun anecdote or a personal touch, we appreciate authenticity and want to see the real you.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Apex Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel chain thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to ensure guest satisfaction. This will demonstrate your passion for creating a warm guest experience.
✨Practice Multi-Tasking Scenarios
Since the role requires effective multi-tasking, consider practising scenarios where you juggle multiple responsibilities. You might be asked how you would handle a busy check-in while addressing a guest's query. Being prepared will help you shine during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture or training opportunities. This shows that you’re not just interested in the job, but also in growing within the company. It’s a great way to leave a lasting impression!
