Apex Hotels in Bath is seeking a Front Office Receptionist to deliver high levels of service to all guests. You will warmly welcome guests, manage the check-in/out process, and provide information on local attractions and hotel facilities.
You will handle calls and emails, aiming to create a memorable guest experience. The role emphasises teamwork, accuracy, and a friendly, proactive service mindset.
Guest Experience Front Desk Pro (Receptionist) in Bath employer: Apex Hotels
Apex Hotels in London is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With a comprehensive 12-week learning journey, employees gain essential skills in self-checking room operations while enjoying the support of a dedicated housekeeping team. The company prioritises employee well-being and fosters an environment that celebrates initiative and guest satisfaction, making it a rewarding place to work.