At a Glance
- Tasks: Lead a dynamic housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join the Apex Hotels family, where trust, passion, and teamwork thrive.
- Benefits: Enjoy 29 days holiday, training, gym access, discounts, and more!
- Other info: Be part of a vibrant team with excellent career growth opportunities.
- Why this job: Make a real impact on guest experiences in a supportive environment.
- Qualifications: Previous supervisory experience in housekeeping at a 4 or 5-star hotel.
The predicted salary is between 20800 - 25000 £ per year.
You will receive a warm welcome into the Apex family when joining us as an Assistant Head Housekeeper at Waterloo Place Hotel in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. These values support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Housekeeping Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
As Assistant Head Housekeeper you will support the Head Housekeeper and Housekeeping Team to deliver amazing brand standards and immaculate guest facilities. You will have the drive and determination to succeed and make a difference. With proven leadership and people management skills, you will pass a passion for delivering very high standards of cleanliness. Excellent communication and attention to detail will also be required. You will embrace every opportunity to create extra‑special moments for our guests to provide a personal experience our guests will want to share.
Main Responsibilities
- Ensure that the team maintains the highest standards of cleanliness within guest bedrooms, bathrooms and public areas.
- Guide the team to ensure that company brand standards of quality and cleanliness are maintained at all times.
- Respond to audits completed by the company to ensure continual improvement is achieved.
- Assist the manager in controlling the housekeeping budget, in relation to occupancy, departmental expenses and staff rosters.
- Ensure the linen room is operated effectively.
- Manage the department in the absence of the Head Housekeeper.
About You
- Ability to demonstrate a customer‑focused attitude and have a flexible approach towards your duties and responsibilities.
- Initiative to work independently whilst also having the ability to contribute to your team.
- Previous experience of working in a Housekeeping department at a supervisory level; preferably within a 4 or 5‑star operation.
Benefits
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- In‑house company interactive employee communication app
- Access to our state‑of‑the‑art gym and pool
- Healthy meals to enjoy while working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing flexibility to get paid earlier than the normal monthly pay date
- £200 referral bonus when friends or family join the team
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
- Involvement in our employee recognition schemes
- Long‑service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle‑to‑Work scheme
- Discounted room rates for employees, friends and family
- Spa treatments and product discounts
- Life Assurance cover
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
Assistant Head Housekeeper employer: Apex Hotels
Apex Hotels in Edinburgh is an excellent employer, offering a supportive work culture that prioritises employee growth and development from day one. With generous benefits such as 29 days of holiday and discounts on rooms and restaurants, we ensure our team members feel valued and motivated while contributing to an exceptional guest experience.
