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- Tasks: Deliver exceptional health and beauty treatments while creating memorable experiences for guests.
- Company: Join the Apex Hotels family, known for its warm culture and commitment to teamwork.
- Benefits: Enjoy 29 days holiday, gym access, employee events, and flexible pay options.
- Why this job: Be part of a fun, supportive team that values your personality and offers growth opportunities.
- Qualifications: HNC or HND qualified in beauty or equivalent; strong communication skills required.
- Other info: Bring your unique self to work and enjoy discounts on spa treatments and dining.
The predicted salary is between 24000 - 36000 £ per year.
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Spa Therapist in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Spa Department as we believe it is our personality, style and friendliness that makes Apex Hotels.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date
- £200 referral bonus when your friends or family join the team
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey: As a Spa Therapist you will be responsible for delivering exceptional customer service, through the delivery of health and beauty treatments and customer care. You will also promote the spa products and services and work as part of a team to achieve budgeted targets and KPIs. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
Joining the dedicated Spa department, you will:
- Ensure that all customers are provided with high quality treatments
- Have exceptional knowledge of all treatment and ESPA products
- Promote ESPA products for guests to purchase
- Engage with guests in order to promote guest loyalty and memorable experiences
- Ensure our guests experience our high levels of comfort and quality
- Take pride in the work you do
You must have strong interpersonal and communication skills and be approachable to guests, spa members and other employees. You will be a point of contact to both guests and employees so you must be well presented and have high standards of appearance. You will be flexible about working weekends.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Spa Therapist. With this in mind, we are looking for a Spa Therapist who:
- HNC or HND qualified or have equivalent beauty qualifications
- Can deliver excellent standards
- Uses initiative
- Is self-aware and able to evaluate their own work
- Has a customer service attitude
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Spa Therapist employer: Apex Hotels Ltd
Contact Detail:
Apex Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the ESPA products mentioned in the job description. Understanding their benefits and how to promote them will not only help you stand out during interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your interpersonal skills in conversations with the hiring team. Since the role requires strong communication and a friendly approach, sharing examples of how you've successfully engaged with customers in the past can make a great impression.
✨Tip Number 3
Demonstrate your flexibility and willingness to work weekends. This is a key requirement for the Spa Therapist position, so mentioning your availability and eagerness to contribute to the team during busy times can set you apart from other candidates.
✨Tip Number 4
Showcase your passion for customer service by discussing any previous experiences where you went above and beyond for guests. This aligns perfectly with Apex Hotels' values and will illustrate your commitment to providing a warmer welcome.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Apex Hotels' family values of Trust, Passion, Friendliness, and Teamwork. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Qualifications: Make sure to emphasise your HNC or HND qualifications or equivalent beauty qualifications in your CV and cover letter. This is crucial for demonstrating your suitability for the Spa Therapist role.
Showcase Your Personality: Apex Hotels encourages applicants to bring their unique personality to the role. Use your cover letter to express who you are and how your individuality can contribute to the team.
Emphasise Customer Service Skills: Since the role requires strong interpersonal and communication skills, provide examples in your application of how you've delivered excellent customer service in previous roles.
How to prepare for a job interview at Apex Hotels Ltd
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they shape your approach to customer service.
✨Demonstrate Your Knowledge
Make sure you have a solid understanding of the treatments and ESPA products offered at the spa. Being able to discuss these confidently will show your commitment and readiness for the role.
✨Emphasise Teamwork
Since teamwork is a core value at Apex Hotels, be prepared to discuss examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it’s a great opportunity to learn more about their culture and expectations.
