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- Tasks: As a Room Attendant, you'll ensure our guests enjoy a clean and welcoming environment.
- Company: Apex Hotels is a friendly and caring hotel chain that values teamwork and individuality.
- Benefits: Enjoy flexible hours, employee discounts, and a supportive work culture.
- Why this job: Join a passionate team where your personality shines and make a real impact on guest experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and a positive attitude!
- Other info: This role is perfect for high school and college students looking for part-time work.
The predicted salary is between 20000 - 28000 £ per year.
Room Attendant – Edinburgh
Apex Grassmarket Hotel, Edinburgh, EH1 2HS
Why join Apex Hotels?
You will receive a warm welcome into the Apex family on joining us as a Room Attendant in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the housekeeping team as we believe it is our personality, style and friendliness that makes Apex Hotels
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you\’re working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App , allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
- Contributions to a pension plan
Following your first successful 3 months, you\’ll also receive ……
- Access to our discounts and wellbeing platform \”Treat Yourself Here\”, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey:
As a Self-Checking Room Attendant, you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. As a Self-Checking Room Attendant, you will be responsible for checking your own rooms are of a high standard and ready for our guests.
You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
Joining the dedicated housekeeping department, you will:
- Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting
- Engage with guests in order to promote guest loyalty and memorable experiences
- Ensure our guests experience our high levels of comfort and quality
- Take pride in the work you do
As a Self-Checking Room Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Self-Checking Room Attendant. With this in mind, we are looking for a Self-Checking Room Attendant who:
- Can deliver excellent standards
- Uses initiative
- Is self-aware and able to evaluate their own work
- Has a customer service attitude
- Has the ability to multi-task and provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work – we recruit for attitude and train for skill. We\’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there\’s a place here for you. We have one ask – that you bring your personality, ideas, and spark. We\’re an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
If you are interested, click apply. We look forward to hearing from you
Room Attendant employer: Apex Hotels Ltd
Contact Detail:
Apex Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs to show you're a great fit for the team.
✨Tip Number 2
Showcase your personality! Since they encourage individuality, think about how you can express your unique traits during conversations. This could be through anecdotes or examples that demonstrate your friendly nature and teamwork skills.
✨Tip Number 3
Research the Edinburgh location and its specific guest demographics. Understanding the local culture and what guests might expect can help you tailor your responses and show that you’re proactive and knowledgeable about the role.
✨Tip Number 4
Network with current or former employees of Apex Hotels if possible. They can provide insights into the company culture and what it takes to succeed as a Room Attendant, giving you an edge in your application process.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. Reflect these values in your application to show that you align with their culture.
Tailor Your CV: Highlight any previous experience in housekeeping or customer service roles. Emphasise skills that relate to teamwork and attention to detail, as these are crucial for a Room Attendant.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for hospitality. Mention why you want to work at Apex Hotels specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Apex Hotels Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in the hospitality industry. Share any previous experiences that highlight your passion for providing excellent service and how you enjoy making guests feel welcome.
✨Emphasise Teamwork
Since teamwork is a core value at Apex Hotels, be prepared to discuss examples of how you've successfully worked as part of a team in the past. Highlight your ability to collaborate and support your colleagues in achieving common goals.
✨Demonstrate Attention to Detail
As a Room Attendant, attention to detail is crucial. Be ready to talk about how you ensure high standards in your work, whether it's through cleaning, organising, or maintaining guest rooms. Specific examples will help illustrate your commitment to quality.
✨Bring Your Unique Personality
Apex Hotels values individuality, so don’t hesitate to let your personality shine during the interview. Share what makes you unique and how you can contribute to the friendly atmosphere of the team while still being professional.
