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- Tasks: Lead and innovate private dining experiences while managing a dynamic Food & Beverage team.
- Company: Join the welcoming Apex Hotels family in Central London.
- Benefits: Enjoy 29 days holiday, competitive pay, and access to a state-of-the-art gym.
- Why this job: Make an impact in a vibrant environment and develop your career with us.
- Qualifications: Management experience in Food/Bar service and a passion for customer service.
- Other info: Structured training, employee recognition schemes, and discounts for you and your family.
The predicted salary is between 36000 - 60000 £ per year.
The Lampery - Seething Lane, London (Central), EC3N 4AX
Why Join Apex Hotels?
You will receive a warm welcome into the Apex family on joining us as the Private Dining & Events Manager in Apex London Temple Court Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team.
Role Overview:
As the Private Dining & Events Manager with Apex Hotels, you will be an innovative and passionate private dining and events manager who enjoys creating a lifestyle F&B vibe. The role will include leading and being accountable for our Room Service offering and standards, with additional shifts in our restaurant. This role is based at our Lampery Seething Lane branch, with additional support and assistance with our other London properties.
- Assist your F&B Manager in the Delivery of outlet profit targets:
- By ensuring you and your team provide outstanding service, decreasing the need to have to offer any refunds due to complaints
- Ensuring engaging upselling techniques are implemented in order to increase sales
- Being a stickler for ensuring Productivity and tight controls on payroll spends, in line with Revenues
- Reviewing key metrics and performance indicators with your manager and ensuring suitable action is taken and trained into your teams to ensure better results
- Working with your manager to ensure that Daily / weekly payroll/food/beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction
- To train and develop a multi skilled team that delivers payroll flexibility with minimal hierarchy
- Collaborative work with the events department
- Review of all feedback post Private Dining & Events functions
- Support in Proactive involvement in Sales familiarisation trips and customer tastings to ensure personalised experiences and drive value.
- Ensuring Private Dining rooms are always set to the Highest standards, including periods when not in use, ready for show arounds
- Ensure private dining rooms are always set to the highest standards
- Meet and greet event organisers and guests to ensure all needs are taken care of
Starting the Journey
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Private Dining & Events Manager. With this in mind, we are looking for a Private Dining & Events Manager who:
- Provides clear and influencing communication able to interact at all levels
- Loves great customer service and has an eye for standards
- Possesses a sales, service and profit driven mentality
- Builds and develops a guest centric team
- Has experience at management level in the Food/Bar service sector.
- In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service.
- The ability to lead and motivate a team of Supervisors and Assistants in service delivery.
- Previous experience in recruitment, coaching, training and performance management of staff.
- Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you are working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, you will also receive:
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
We encourage you to bring your true self to work. We will provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We are an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
If this is you, click apply, we look forward to hearing from you!
Private Dining & Events Manager - London (Central) employer: Apex Hotels Ltd
Contact Detail:
Apex Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Dining & Events Manager - London (Central)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their team. Practise common interview questions and think about how your experience aligns with what they’re looking for.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion shine through. Share your ideas and how you can bring a unique vibe to their team. Remember, they want someone who fits in with their friendly and innovative culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Apex family. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Private Dining & Events Manager - London (Central)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and events.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in private dining and events management. Show us how your skills align with what we’re looking for!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s boosting sales or improving customer satisfaction, we love to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the Apex family!
How to prepare for a job interview at Apex Hotels Ltd
✨Know Your Stuff
Before the interview, dive deep into the role of Private Dining & Events Manager. Familiarise yourself with Apex Hotels' values and how they align with your own. Be ready to discuss your experience in managing food and beverage operations, as well as your understanding of stock control and customer service.
✨Showcase Your Personality
Apex Hotels values personality and friendliness, so let yours shine through! Prepare to share examples of how you've created a welcoming atmosphere in previous roles. Think about times when you went above and beyond for guests or led a team with enthusiasm.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complaints. Think of specific situations where you successfully managed guest feedback or improved service standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
