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- Tasks: Lead private dining and events, ensuring exceptional service and vibrant experiences.
- Company: Join the Apex Hotels family, known for its warmth and teamwork.
- Benefits: Enjoy 29 days holiday, training, gym access, and discounts.
- Why this job: Be part of an innovative team and create memorable dining experiences.
- Qualifications: Management experience in food service and a passion for customer service.
- Other info: Structured training programme and opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
The Lampery - Seething Lane, London (Central), EC3N 4AX
Why Join Apex Hotels?
You will receive a warm welcome into the Apex family on joining us as the Private Dining & Events Manager in Apex London Temple Court Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team.
Role Overview:
As the Private Dining & Events Manager with Apex Hotels, you will be an innovative and passionate private dining and events manager who enjoys creating a lifestyle F&B vibe. The role will include leading and being accountable for our Room Service offering and standards, with additional shifts in our restaurant. This role is based at our Lampery Seething Lane branch, with additional support and assistance with our other London properties.
- Assist your F&B Manager in the Delivery of outlet profit targets:
- By ensuring you and your team provide outstanding service, decreasing the need to have to offer any refunds due to complaints.
- Ensuring engaging upselling techniques are implemented in order to increase sales.
- Being a stickler for ensuring Productivity and tight controls on payroll spends, in line with Revenues.
- Reviewing key metrics and performance indicators with your manager and ensuring suitable action is taken and trained into your teams to ensure better results.
- Working with your manager to ensure that Daily / weekly payroll/food/beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction.
- To train and develop a multi-skilled team that delivers payroll flexibility with minimal hierarchy.
- Collaborative work with the events department.
- Review of all feedback post Private Dining & Events functions.
- Support in Proactive involvement in Sales familiarisation trips and customer tastings to ensure personalised experiences and drive value.
- Ensuring Private Dining rooms are always set to the Highest standards, including periods when not in use, ready for show arounds.
- Ensure private dining rooms are always set to the highest standards.
- Meet and greet event organisers and guests to ensure all needs are taken care of.
Starting the Journey:
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Private Dining & Events Manager. With this in mind, we are looking for a Private Dining & Events Manager who:
- Provides clear and influencing communication able to interact at all levels.
- Loves great customer service and has an eye for standards.
- Possesses a sales, service and profit driven mentality.
- Builds and develops a guest centric team.
- Has experience at management level in the Food/Bar service sector.
- In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service.
- The ability to lead and motivate a team of Supervisors and Assistants in service delivery.
- Previous experience in recruitment, coaching, training and performance management of staff.
- Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified.
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday.
- Training and development from day one.
- Employee events and celebrations.
- In-house company interactive employee communication APP.
- Entry to our state-of-the-art gym and pools.
- Healthy meals to enjoy while you are working.
- Access to an external Employee Assistance Programme.
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, you will also receive:
- Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes.
- Long service recognition.
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two.
- 50% discount in our restaurants.
- Cycle to Work Scheme.
- Discounted room rates for employees, friends, and family.
- Spa treatments and product discounts.
- Life Assurance cover.
We encourage you to bring your true self to work. We will provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there is a place here for you. We have one ask - that you bring your personality, ideas, and spark. We are an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
If this is you, click apply, we look forward to hearing from you.
Private Dining in London employer: Apex Hotels Ltd
Contact Detail:
Apex Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Dining in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or team members, let your true self shine through. Share your passion for food and beverage, and how you can bring a unique vibe to their team. Remember, they’re looking for someone who fits into their family!
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Apex Hotels values trust, passion, friendliness, and teamwork, so think about how you can demonstrate these traits in your responses. Tailor your answers to show you’re not just a fit for the role, but for the team too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Apex family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Private Dining in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for private dining and events.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in the Food and Beverage sector. Mention specific skills that align with what we’re looking for, like customer service and team leadership.
Show Your Enthusiasm: Express your excitement about joining our team at Apex Hotels! We love candidates who are genuinely passionate about creating memorable experiences for guests, so let that enthusiasm come through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Apex Hotels Ltd
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the role of a Private Dining & Events Manager. Familiarise yourself with the key responsibilities mentioned in the job description, like upselling techniques and team management. This will help you speak confidently about how your experience aligns with their needs.
✨Show Your Personality
Apex Hotels values personality and friendliness, so don’t be afraid to let your character shine through during the interview. Share personal anecdotes that highlight your passion for customer service and teamwork. This will help you connect with the interviewers on a more personal level.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about their approach to team development or how they measure success in the Private Dining department. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Dress to Impress
Since this role is in the hospitality sector, dressing smartly is crucial. Opt for professional attire that reflects the upscale nature of Apex Hotels. A polished appearance not only makes a good first impression but also demonstrates your understanding of the industry standards.
