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- Tasks: Deliver exceptional cleanliness and create memorable experiences for guests.
- Company: Join the friendly Apex Hotels family in Glasgow.
- Benefits: Enjoy 29 days holiday, gym access, and competitive pay.
- Why this job: Be yourself while making a real impact on guest satisfaction.
- Qualifications: Great attention to detail and a passion for customer service.
- Other info: Structured training and fun work environment with growth opportunities.
The predicted salary is between 11 - 16 ÂŁ per hour.
Apex City of Glasgow Hotel, Glasgow, G2 2EN
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Room Attendant in Glasgow. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the housekeeping team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
- ÂŁ200 referral bonus when your friends or family join the team
- Contributions to a pension plan
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey: As a Self-Checking Room Attendant, you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
Joining the dedicated housekeeping department, you will:
- Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting
- Engage with guests in order to promote guest loyalty and memorable experiences
- Ensure our guests experience our high levels of comfort and quality
- Take pride in the work you do
As a Self-Checking Room Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests.
We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Self-Checking Room Attendant.
With this in mind, we are looking for a Self-Checking Room Attendant who:
- Can deliver excellent standards
- Uses initiative
- Is self-aware and able to evaluate their own work
- Has a customer service attitude
- Has the ability to multi-task and provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
Room Attendant - Glasgow employer: Apex Hotels Ltd
Contact Detail:
Apex Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. This will help you understand their values and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Room Attendant, you'll be engaging with guests regularly. Try role-playing with friends or family to boost your confidence in chatting and providing that warm welcome.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've maintained high standards in previous roles. This will demonstrate that you take pride in your work, just like Apex Hotels expects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Apex family right from the start!
We think you need these skills to ace Room Attendant - Glasgow
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Highlight Your Experience: Make sure to mention any relevant experience you have, especially in housekeeping or customer service. We love seeing how your past roles can contribute to our team!
Show Your Passion: Express your enthusiasm for the role and our values. Let us know why you’re excited about joining Apex Hotels and how you can contribute to creating memorable experiences for our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Apex Hotels Ltd
✨Show Your Personality
Apex Hotels values personality and friendliness, so don’t be afraid to let your true self shine during the interview. Share anecdotes that highlight your unique traits and how they can contribute to creating memorable experiences for guests.
✨Demonstrate Attention to Detail
As a Room Attendant, attention to detail is crucial. Prepare examples of how you've maintained high standards in previous roles or tasks. Discuss specific cleaning techniques or processes you follow to ensure everything is immaculate.
✨Engage with the Interviewer
Remember, this is a two-way conversation! Ask questions about the team dynamics and how they promote guest loyalty. This shows your interest in teamwork and your desire to contribute positively to the hotel environment.
✨Highlight Your Customer Service Skills
A customer service attitude is key for this role. Be ready to discuss situations where you’ve gone above and beyond for a guest or resolved an issue effectively. This will demonstrate your commitment to providing a warmer welcome.
