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- Tasks: Deliver exceptional cleanliness and create memorable experiences for guests.
- Company: Join the friendly Apex Hotels family in Glasgow.
- Benefits: Enjoy 29 days holiday, gym access, and competitive pay.
- Why this job: Bring your personality to work and make a real impact on guest experiences.
- Qualifications: Great attention to detail and a passion for customer service.
- Other info: Structured training, fun environment, and opportunities for growth.
The predicted salary is between 1200 - 1600 £ per month.
You will receive a warm welcome into the Apex family on joining us as a Room Attendant in Glasgow. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the housekeeping team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
- £200 referral bonus when your friends or family join the team
- Contributions to a pension plan
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
As a Self-Checking Room Attendant, you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
Joining the dedicated housekeeping department, you will:
- Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting
- Engage with guests in order to promote guest loyalty and memorable experiences
- Ensure our guests experience our high levels of comfort and quality
- Take pride in the work you do
As a Self-Checking Room Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests.
We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Self-Checking Room Attendant.
With this in mind, we are looking for a Self-Checking Room Attendant who:
- Can deliver excellent standards
- Uses initiative
- Is self-aware and able to evaluate their own work
- Has a customer service attitude
- Has the ability to multi-task and provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you.
Room Attendant in Glasgow employer: Apex Hotels Ltd
Contact Detail:
Apex Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Glasgow
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Apex Hotels. Familiarise yourself with their values and what makes them unique. This way, you can show off your knowledge and enthusiasm during your chat.
✨Tip Number 2
Practice your people skills! As a Room Attendant, you'll be engaging with guests regularly. Try role-playing with a friend or family member to get comfortable with chatting and providing excellent customer service.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've maintained high standards in previous roles. Whether it's cleaning or organising, let them know you take pride in your work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Apex family. Don’t miss out on this opportunity!
We think you need these skills to ace Room Attendant in Glasgow
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our friendly team.
Highlight Your Attention to Detail: As a Room Attendant, attention to detail is key. Make sure to mention any relevant experience where you've demonstrated this skill, whether it’s in cleaning, customer service, or any other role.
Show Your Passion for Hospitality: We love candidates who are passionate about providing excellent service. Share any experiences that showcase your commitment to guest satisfaction and how you’ve gone the extra mile for others.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on board with our Apex family!
How to prepare for a job interview at Apex Hotels Ltd
✨Know the Company Culture
Before your interview, take some time to understand Apex Hotels' values like Trust, Passion, Friendliness, and Teamwork. Think about how your personality aligns with these values and be ready to share examples of how you embody them.
✨Show Off Your Attention to Detail
As a Room Attendant, attention to detail is key. Prepare to discuss specific instances where you've demonstrated this skill in previous roles. Maybe you caught something that others missed or went the extra mile to ensure cleanliness—share those stories!
✨Engage with Enthusiasm
Apex Hotels values a warm welcome and memorable experiences for guests. During your interview, show your enthusiasm for customer service. Practice friendly greetings and think of ways you can create special moments for guests—this will help you stand out!
✨Be Yourself
Apex encourages you to bring your true self to work. Don’t be afraid to let your personality shine during the interview. Share your unique ideas and how you can contribute to the team’s fun and friendly atmosphere. Authenticity goes a long way!
