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- Tasks: Serve food and drinks, create a welcoming atmosphere, and ensure guest satisfaction.
- Company: Join the Apex Hotels family, known for its friendly and supportive culture.
- Benefits: Enjoy 29 days holiday, gym access, and a range of employee perks.
- Other info: Structured training programme and opportunities for career growth.
- Why this job: Meet amazing people, learn new skills, and have fun while working.
- Qualifications: Passion for food and drink, great customer service skills, and attention to detail.
The predicted salary is between 22000 - 26000 ÂŁ per year.
The Lampery - Seething Lane, London (Central), EC3N 4AX
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Food and Beverage Assistant in London. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
- ÂŁ200 referral bonus when your friends or family join the team
- Contributions to a pension plan
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey: As a Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay.
You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!
Joining the dedicated Food and Beverage department, you will:
- Be involved in a varied role, working across bar, restaurant, conference and room service facilities
- Greet our guests when they arrive with a friendly hello and your infectious smile
- Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
- Gain knowledge of our menus offerings and food and alcohol standards
- Receive 'on the job' and distinct Food and beverage training
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant. With this in mind, we are looking for a Food and Beverage Assistant who:
- Can deliver excellent standards
- Uses initiative
- Has a customer service attitude
- Has the ability to multi-task and organise a variable work load
- Provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
Food & Beverage Assistant - London (Central) employer: Apex Hotels Ltd
Contact Detail:
Apex Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - London (Central)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. Understanding their values of Trust, Passion, Friendliness, and Teamwork will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a warm welcome for guests, think of examples from your past experiences where you’ve gone above and beyond for someone. Share these stories to show off your personality!
✨Tip Number 3
Be ready to showcase your multi-tasking abilities! In the food and beverage world, things can get busy. Prepare to discuss how you handle multiple tasks at once while keeping a smile on your face – it’s all about that infectious personality!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you started on this exciting journey!
We think you need these skills to ace Food & Beverage Assistant - London (Central)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express yourself and show us what makes you special.
Tailor Your Application: Make sure to tailor your application to the Food & Beverage Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your passion for food and drink or your customer service skills.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Apex Hotels Ltd
✨Know the Company Culture
Before your interview, take some time to research Apex Hotels and their family values of Trust, Passion, Friendliness, and Teamwork. Understanding their culture will help you align your answers with what they value, showing that you're a great fit for their team.
✨Show Your Personality
Apex Hotels encourages candidates to bring their unique personality to the role. During the interview, let your true self shine through! Share personal anecdotes that highlight your passion for food and drink, and how you create a welcoming environment for guests.
✨Demonstrate Customer Service Skills
As a Food and Beverage Assistant, excellent customer service is key. Prepare examples of past experiences where you went above and beyond for a guest or resolved a challenging situation with a smile. This will showcase your ability to provide a 'Warmer Welcome' to guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, employee events, or how the team celebrates successes. This shows your genuine interest in the role and helps you determine if it's the right fit for you.