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- Tasks: Deliver exceptional cleanliness and create memorable experiences for guests.
- Company: Join the friendly Apex family in Edinburgh's vibrant hotel scene.
- Benefits: Enjoy 29 days holiday, gym access, and a range of employee perks.
- Why this job: Bring your personality to work and make a real impact on guest experiences.
- Qualifications: A positive attitude and a desire to provide excellent customer service.
- Other info: Structured training programme and opportunities for personal growth.
The predicted salary is between 1300 - 1800 ÂŁ per month.
Apex Grassmarket Hotel, Edinburgh, EH1 2HS
Why join Apex Hotels?
You will receive a warm welcome into the Apex family on joining us as a Room Attendant in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the housekeeping team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
- ÂŁ200 referral bonus when your friends or family join the team
- Contributions to a pension plan
Following your first successful 3 months, you’ll also receive:
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey:
As a Self-Checking Room Attendant, you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
Joining the dedicated housekeeping department, you will:
- Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting
- Engage with guests in order to promote guest loyalty and memorable experiences
- Ensure our guests experience our high levels of comfort and quality
- Take pride in the work you do
As a Self-Checking Room Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests.
We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Self-Checking Room Attendant.
With this in mind, we are looking for a Self-Checking Room Attendant who:
- Can deliver excellent standards
- Uses initiative
- Is self-aware and able to evaluate their own work
- Has a customer service attitude
- Has the ability to multi-task and provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
Room Attendant - Edinburgh employer: Apex Hotels Ltd
Contact Detail:
Apex Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. This will help you understand their values and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Room Attendant, you'll be engaging with guests regularly. Try role-playing common scenarios with friends or family to boost your confidence and ensure you can deliver that warmer welcome.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look tidy and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Apex Hotels.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Room Attendant - Edinburgh
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our friendly team.
Highlight Your Experience: Make sure to mention any relevant experience you have, especially in housekeeping or customer service. We love seeing how your past roles have prepared you for being a fantastic Room Attendant with us!
Show Your Passion: Express your enthusiasm for providing excellent guest experiences. We value passion and a genuine desire to help others, so let us know why you’re excited about this role at Apex Hotels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Apex Hotels Ltd
✨Show Your Personality
Apex Hotels values personality and friendliness, so don’t be afraid to let your true self shine during the interview. Share personal anecdotes that highlight your customer service skills and how you connect with guests.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Room Attendant. Be ready to discuss how you would ensure high standards of cleanliness and create memorable experiences for guests. Mention specific cleaning tasks and how you would approach them.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, prepare examples of how you've successfully worked in a team before. Talk about how you support your colleagues and contribute to a positive work environment, as this aligns with Apex's family values.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training process or how the team celebrates successes. This shows your genuine interest in the role and the company culture, making you stand out as a candidate.
