At a Glance
- Tasks: Deliver top-notch cleanliness and create memorable experiences for guests.
- Company: Join the Apex Hotels family, known for its friendly and supportive culture.
- Benefits: Competitive pay, fun work environment, and great training opportunities.
- Other info: Structured training programme to help you thrive in your role.
- Why this job: Be yourself while making a real impact on guest experiences.
- Qualifications: Attention to detail, customer service attitude, and a willingness to learn.
The predicted salary is between 11 - 16 € per hour.
Apex Grassmarket Hotel, Edinburgh, EH1 2HS
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Casual Self Checking Room Attendant in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the housekeeping team.
Starting your Journey: As a Casual Self Checking Room Attendant, you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
Joining the dedicated housekeeping department, you will:
- Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting.
- Engage with guests in order to promote guest loyalty and memorable experiences.
- Ensure our guests experience our high levels of comfort and quality.
- Take pride in the work you do.
As a Casual Self Checking Room Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Self-Checking Room Attendant. With this in mind, we are looking for a Self-Checking Room Attendant who:
- Can deliver excellent standards.
- Uses initiative.
- Is self-aware and able to evaluate their own work.
- Has a customer service attitude.
- Has the ability to multi-task and provides excellent attention to detail.
- Holds a genuine desire to provide a Warmer Welcome to our guests.
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
Casual Worker Housekeeping - Edinburgh employer: Apex Hotels Ltd
Apex Hotels is an exceptional employer that fosters a warm and inclusive work environment, where your unique personality is celebrated. As a Casual Self Checking Room Attendant in Edinburgh, you will enjoy competitive pay, comprehensive training, and ample opportunities for personal and professional growth, all while being part of a friendly team dedicated to delivering memorable guest experiences. Join us to not only develop your skills but also to build lasting friendships in a vibrant and supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Worker Housekeeping - Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. Understanding their values of Trust, Passion, Friendliness, and Teamwork will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! As a Casual Self Checking Room Attendant, you'll be engaging with guests. Think of examples where you've gone above and beyond for someone, and be ready to share those stories during your chat.
✨Tip Number 3
Show off your personality! Apex wants you to bring your unique self to work. Be genuine in your interactions and let your enthusiasm shine through. Remember, they’re looking for attitude over experience!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Apex family. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace Casual Worker Housekeeping - Edinburgh
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that spark to our team.
Highlight Your Experience:Make sure to mention any relevant experience you have in housekeeping or customer service. We love seeing how you've taken pride in your work and created memorable experiences for guests in the past!
Attention to Detail is Key:Since this role requires excellent attention to detail, give examples in your application of how you've demonstrated this in previous jobs. Whether it’s cleaning or any other task, show us you know how to keep things spotless!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Apex Hotels!
How to prepare for a job interview at Apex Hotels Ltd
✨Show Your Personality
Apex Hotels values personality and friendliness, so don’t be afraid to let your true self shine during the interview. Share a bit about yourself, your interests, and how you connect with others. This will help you stand out and show that you fit into their family-oriented culture.
✨Demonstrate Attention to Detail
As a Casual Self Checking Room Attendant, attention to detail is key. Prepare examples of how you've maintained high standards in previous roles or situations. Discuss specific tasks where your meticulous nature made a difference, like ensuring cleanliness or creating a welcoming environment for guests.
✨Emphasise Teamwork and Initiative
Apex Hotels thrives on teamwork, so be ready to talk about your experiences working in a team. Highlight instances where you took the initiative to solve problems or improve processes. This shows that you can contribute positively to the housekeeping department and support your colleagues.
✨Prepare for Guest Interaction Scenarios
Since engaging with guests is a big part of the role, think about how you would handle various guest interactions. Prepare to discuss how you would create memorable experiences or resolve guest enquiries. This will demonstrate your customer service attitude and ability to multi-task effectively.
