Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional health and beauty treatments while creating memorable experiences for guests.
- Company: Join the Apex Hotels family, known for its warm culture and commitment to guest care.
- Benefits: Enjoy great training, flexible hours, and a fun work environment with opportunities for personal growth.
- Why this job: Be part of a friendly team that values your unique personality and fosters genuine connections.
- Qualifications: HNC or HND qualified in beauty or equivalent; strong communication skills and a customer service attitude required.
- Other info: Bring your true self to work; we recruit for attitude and train for skill.
The predicted salary is between 20000 - 30000 £ per year.
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Spa Therapist in Waterloo Place Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Spa Department as we believe it is our personality, style and friendliness that makes Apex Hotels.
You will meet great people, have fun at work, develop new friendships, and learn new skills.
Starting your Journey: As a Spa Therapist you will be responsible for delivering exceptional customer service, through the delivery of health and beauty treatments and customer care. You will also promote the spa products and services and work as part of a team to achieve budgeted targets and KPIs. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
Joining the dedicated Spa department, you will:
- Ensure that all customers are provided with high quality treatments
- Have exceptional knowledge of all treatment and ESPA products
- Promote ESPA products for guests to purchase
- Engage with guests in order to promote guest loyalty and memorable experiences
- Ensure our guests experience our high levels of comfort and quality
- Take pride in the work you do
You must have strong interpersonal and communication skills and be approachable to guests, spa members and other employees. You will be a point of contact to both guests and employees so you must be well presented and have high standards of appearance. You will be flexible about working weekends.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Spa Therapist. With this in mind, we are looking for a Spa Therapist who:
- HNC or HND qualified or have equivalent beauty qualifications
- Can deliver excellent standards
- Uses initiative
- Is self-aware and able to evaluate their own work
- Has a customer service attitude
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We'll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey.
Contact Detail:
Apex Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Spa Therapist
✨Tip Number 1
Familiarise yourself with ESPA products and treatments. Understanding the products you'll be promoting will not only boost your confidence but also help you engage more effectively with guests, showcasing your expertise.
✨Tip Number 2
Showcase your personality during any interactions, whether in person or online. Apex Hotels values individuality, so let your unique traits shine through to demonstrate how you'd fit into their friendly and passionate team.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've gone above and beyond for clients, as this aligns perfectly with the role's focus on delivering exceptional guest experiences.
✨Tip Number 4
Be ready to express your flexibility regarding working hours, especially weekends. Highlighting your willingness to adapt to the needs of the spa will show that you're a team player who is committed to providing a warm welcome to guests.
We think you need these skills to ace Casual Spa Therapist
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Apex Hotels' family values of Trust, Passion, Friendliness, and Teamwork. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Qualifications: Make sure to emphasise your HNC or HND qualifications or any equivalent beauty qualifications. Clearly state how your education has prepared you for the role of a Spa Therapist.
Showcase Your Personality: Apex Hotels encourages applicants to bring their unique personality to the role. Use your cover letter to express who you are and how your individuality can contribute to the team.
Demonstrate Customer Service Skills: In your CV and cover letter, provide examples of your strong interpersonal and communication skills. Highlight any previous experience where you delivered exceptional customer service, as this is crucial for the role.
How to prepare for a job interview at Apex Hotels Ltd
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they shape your approach to customer service.
✨Demonstrate Your Knowledge
Familiarise yourself with ESPA products and treatments before the interview. Being able to discuss these confidently will show your commitment to providing exceptional service and your readiness to promote their offerings.
✨Emphasise Teamwork
Since teamwork is a core value at Apex Hotels, be prepared to discuss examples of how you’ve successfully worked in a team environment. Highlight your ability to collaborate and support colleagues to achieve common goals.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face as a Spa Therapist. Prepare responses that showcase your problem-solving skills and your genuine desire to create memorable experiences for guests.
